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Customer Service Observer

2 months ago

Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time
Job Opportunity

We are seeking a skilled individual to join our team as a Customer Service Observer. As a Customer Service Observer, you will be responsible for evaluating customer service experiences in various retail settings across Scotland.

This is a flexible opportunity that allows you to work at your own pace. Our fees are competitive and based on a per-shop basis, enabling you to complete approximately 3 shops in an hour, resulting in an hourly rate of around \u00a324.

To succeed in this role, you will need:

  • Excellent observational skills
  • The ability to recognize outstanding customer service
  • A strong command of written and spoken English

As a Customer Service Observer, you will have the opportunity to make a positive impact on customer experiences and contribute to the growth of our company, Customer Perceptions Ltd.


For more information, please refer to the job description below.

Key Responsibilities

  • Evaluate customer service experiences in various retail settings
  • Recognize and document outstanding customer service
  • Provide feedback to retailers on areas for improvement


Requirements

  • Good observational skills
  • Ability to recognize outstanding customer service
  • Strong command of written and spoken English


What We Offer

  • Competitive fees based on a per-shop basis
  • Flexible working hours
  • Opportunity to make a positive impact on customer experiences


How to Apply