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Digital Sales Consultant

2 months ago


Worthing, West Sussex, United Kingdom Virgin Media O2 Ltd. Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Digital Sales Advisor. As a key player in our stores, you will be responsible for delivering outstanding in-store performance and customer care, while working together with your team to meet your store's wider goals.

Key Responsibilities
  • Become an Expert in O2 Products and Services

Develop in-depth knowledge of our products and services, including our latest offerings and promotions, to effectively communicate their value to customers.

Meet Store Targets and Drive Sales Growth

Consistently meet or exceed sales targets by creating tailored recommendations and sharing our unique value proposition with customers.

Take Ownership of Your Performance and Contribute to Team Success

Take ownership of your own performance and contribute to the overall success of O2 by embracing opportunities for personal development and collaborating with your team.

Provide Exceptional Customer Service

Deliver outstanding customer service by actively listening to customers, understanding their needs, and providing personalized solutions to meet their expectations.

What We Offer
  • Competitive Hourly Rate

A competitive hourly rate of £11.81, with the potential to earn more through our accreditation program.

Excellent Benefits Package

An excellent benefits package, including 23 days' annual leave, additional day off to celebrate your birthday, and the option to buy and sell leave to suit your personal needs.

Opportunities for Personal Development

Opportunities for personal development and growth, including comprehensive training and support from store leadership and O2 resources.

Requirements
  • Excellent Communication Skills

Excellent communication skills to convey information and instructions clearly, as well as handle customer complaints and resolve issues effectively.

Self-Motivated and Results-Oriented

Self-motivated and results-oriented, with a strong desire to meet sales targets and drive business growth.