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Client Relationship Executive
2 months ago
Your primary responsibilities will include:
- Fostering and nurturing strong relationships with clients, team members, and suppliers, with a focus on cultivating long-term customer loyalty.
- Driving profitable sales for the branch through effective telephone communication, utilizing a variety of techniques and resources.
- Identifying and targeting potential clients to convert them into active trading accounts, understanding the customer lifecycle.
- Leveraging digital platforms to enhance customer engagement by actively promoting online offerings.
- Collaborating with stakeholders to support promotional activities, sales events, supplier showcases, and the introduction of new products.
- Utilizing technology such as M3, Vecta, and Microsoft Office to enhance the customer experience.
- To excel in this role, you should possess:
- A proactive sales approach through various communication channels including phone, in-person, and online.
- A flexible mindset and the ability to thrive under pressure.
This is a full-time permanent position with standard working hours from Monday to Friday.