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Senior ICT Infrastructure Specialist
2 months ago
Xact Placements Limited is seeking a highly skilled Senior ICT Technician to join our team. As a key member of our technical support team, you will be responsible for the maintenance and support of all IT hardware and services across our client sites.
Main Responsibilities:
- Technical Support: Provide efficient technical solutions to settle and manage any technical issues that impact operations.
- Hardware and Software Management: Install, repair, and maintain computers, printers, and other equipment with standardized applications and networking software.
- Network and Desktop Services: Complete a wide range of technical duties related to the computer network and desktop services, including installation, upgrading, and troubleshooting.
Requirements:
- Experience: 3+ years' similar experience, ideally within education.
- Customer Service: Excellent customer service and communication skills.
- Technical Skills: High-level knowledge of common user applications and skilled in using Office 365.
- Problem-Solving: Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users, and resolving technical problems.
Salary: £28,000-£32,000 per annum, depending on experience.
