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Customer Service Ambassador

2 months ago


Hungerford, West Berkshire, United Kingdom Dick Lovett Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Receptionist at Dick Lovett. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our visitors.

Key Responsibilities:

  • Meet and greet customers as they enter the dealership, providing a warm and welcoming atmosphere.
  • Assist with customer inquiries and requirements, both over the phone and in person.
  • Operate a busy switchboard, handling customer calls and ensuring timely responses.
  • Work collaboratively with our sales, service, and parts teams to provide a cohesive customer experience.

What We're Looking For:

  • A customer-focused individual with excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Proficiency in operating a switchboard and handling customer calls.
  • A team player with a positive attitude and a passion for delivering exceptional customer service.

Why Join Us?

Dick Lovett is a leading dealership group with a reputation for excellence. As a Receptionist, you will have the opportunity to work with a talented team, develop your skills, and contribute to our ongoing success.