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Senior Business Systems Analyst
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Entrust Corporation is seeking a highly skilled Senior Business Systems Analyst to join our experienced team. As a key member of our organization, you will play a critical role in the success of new business initiatives and the continued success of current processes.
Key Responsibilities- Lead projects, enhancements, and upgrades specific to Service Contracts business processes
- Participate in projects for sales order processing functions involving Oracle Service Contracts and Install Base functionality
- Participate in business functional group meetings to understand business needs and challenges, and to facilitate improvements
- Define, document, and implement system configuration changes in enterprise business systems
- Create process/system models, specifications, diagrams, and charts to clearly communicate project business requirements
- Write functional specifications and work closely with application development and business intelligence teams
- Create and maintain test scenarios, test scripts, and test data for validating system design, configuration, integration, and performance
- Assist in project management and implementation planning
- Responsible for level 3 and 4 support on assigned enterprise systems
- Undergraduate degree or equivalent education and/or work experience
- 5+ years of Business Analyst experience working with Oracle Contracts and Install Base modules
- 5+ years of experience supporting Order to Cash global processes is strongly preferred
- Understands business analysis concepts, including requirements planning, management, elicitation, communication, documentation, and solution validation
- Ability to juggle competing demands and priorities while maintaining strong attention to detail
- Strong customer orientation and commitment to quality
- Proven written and verbal communications skills
- Knowledge of SQL or PL/SQL and relevant tools
- Up to 10% travel may be required
- Must be able to lawfully work within the US and have unrestricted work authorization for the US
- B.S. Degree in Computer Science, Information Systems, Business, or related field
- Experience working with other Oracle modules (including Order Management, Advanced Pricing, Oracle Field Service, and Receivables) is preferred but not required
- Knowledge of project management tools and techniques
- Experience leading projects
- Experience supporting a global client base
- Participation in the creation and implementation of new standards and procedures
Entrust Corporation is a global leader in trusted identities and secure transactions. We help government agencies, enterprises, and financial institutions in more than 150 countries serve and safeguard citizens, employees, and consumers. We value diversity and inclusion and are committed to building a diverse workforce with wide perspectives and innovative ideas.
