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Reliability Maintenance Supervisor

3 months ago


Solihull, Solihull, United Kingdom Amazon TA Full time
OVERVIEW:
Amazon Operations is integral to delivering exceptional customer experiences.

We manage the entire process from the moment a customer places an order to the final delivery at their doorstep.


With over 50 Fulfillment Centers and numerous Delivery Stations across Europe, we operate thousands of machines and employ tens of thousands of individuals, all collaborating to ensure timely and accurate deliveries.

Working within Amazon Operations is ideal for those who thrive in a fast-paced environment and are committed to excellence.

Our dynamic workplace is part of a larger team dedicated to meeting the expectations of millions of customers daily.

We embrace diversity and individuality, fostering an inclusive culture.

Our operational ethos is built on teamwork and a strong work ethic, ensuring our business runs smoothly.

Our teams take pride in their work, prioritizing safety and quality service that Amazon is recognized for globally.

JOIN OUR TEAM:
We are seeking enthusiastic, customer-oriented individuals to join us as a Senior Reliability Maintenance Engineering Technician.

The primary focus of this role is to uphold safety standards, conduct timely preventative maintenance, and enhance equipment availability through ongoing improvements.


SHIFT DETAILS:
This position may require working non-traditional hours, including nights and weekends.

KEY RESPONSIBILITIES:
  • Exemplify health and safety best practices and ensure compliance among team members.
  • Engage in hands-on work and demonstrate expert knowledge of all Material Handling Equipment (MHE) in the facility.
  • Mentor and guide technicians during shifts.
  • Assist the line manager and oversee operations in their absence.
  • Ensure high equipment availability for internal customers through effective troubleshooting and prioritization.
  • Contribute to the continuous improvement of systems across the EU network.
  • Foster positive working relationships at all organizational levels.
  • Understand Overall Equipment Effectiveness (OEE) and equipment performance metrics.
  • Manage contractor activities.
ESSENTIAL QUALIFICATIONS:
- Proficient in both electrical and mechanical disciplines with relevant experience in automation or complex MHE settings.
  • Strong foundational knowledge of PLC-based control systems.
  • Experience with Computerized Maintenance Management Systems (CMMS) for proactive maintenance planning and reactive task documentation.
  • Familiarity with statutory compliance requirements.
  • Proficient communication skills in English and the local language at CEFR Level B2 or higher.
  • Completed a full engineering apprenticeship and/or possess a minimum of NVQ Level 3 or equivalent (must hold Level 3 qualification with satisfactory Guided Learning Hours).
PREFERRED QUALIFICATIONS:
- Demonstrated ability to supervise and influence team members.
  • Proven capability to manage multiple projects and workloads effectively.
  • Experience in managing multiple contractors.
  • Background in a multi-site environment.
Amazon is committed to fostering a diverse and inclusive workplace.

We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who require accommodations, please reach out for assistance.