Dental Clinic Receptionist

4 weeks ago


Belfast, United Kingdom Bupa Dental Care Full time

About the Role:

We are seeking a highly organized and customer-focused Receptionist to join our team at Fortwilliam Specialist Dental Clinic, part of Bupa Dental Care. As a Receptionist, you will play a crucial role in providing excellent patient service and ensuring the smooth running of our practice.

Key Responsibilities:

  • Meet and greet patients, providing a great first impression and patient journey
  • Book and amend appointments, answer phone calls, and update patient records
  • Coordinate care packages for patients provided by our clinicians
  • Confidently promote and upsell Bupa Dental Care products and services
  • Provide excellent customer service face-to-face, over the phone, and via email
  • Support the Practice Manager and clinical team with the smooth running of the practice
  • Handle payments and access sensitive information while maintaining patient confidentiality

About You:

We are looking for someone with previous administration or receptionist experience, preferably within a healthcare setting. You should have strong communication skills, be proficient in Microsoft Word and Outlook, and have overall strong organizational skills. Previous experience with promoting company products and services is also desirable.

What We Offer:

We make life better for millions, including yours. Here are just some of the benefits on offer when you join Bupa Dental Care:

  • Competitive pay rates and opportunities for training and development
  • Access to MyHealthcare, providing quick and easy access to free support, advice, and treatment for various health-related issues
  • My Bupa Extras, offering discounts at popular retailers and a range of tools and information to support financial wellbeing
  • Access to discounted dental insurance, which can be extended to immediate family members
  • Additional health and wellbeing benefits, including Cycle to Work Scheme, free annual Flu vaccine, and Bupa's Menopause Plan
  • Wagestream, allowing access to income before payday
  • Access to career pathways and support throughout your working life with Bupa Dental Care


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