Clinical Specialist

8 hours ago

Hemel Hempstead, Hertfordshire, United Kingdom Boston Scientific Gruppe Full time
Job Title: Field Clinical Specialist - CRM

Join Boston Scientific, a leading medical device company, as a Field Clinical Specialist - CRM. This role involves providing clinical, technical, and educational support to assigned accounts at a Territory, Regional, National, or EMEA level.

Key Responsibilities:
  • Provide field/remote clinical support in areas such as case coverage, basic troubleshooting, programming, and patient follow-up for company products.
  • Attend cases face-to-face/ remotely with customers and advise physicians on clinical attributes/techniques associated with our products.
  • Ensure timely collection and reporting of all required medical documentation pertaining to procedural device operation.
  • Support the team to achieve projected sales goals and increase sales revenues.
  • Develop a deep understanding of hospital workflows and business relationships with hospital personnel to make new contacts and identify key decision makers.
  • Respond to complex customer needs and complaints regarding products and service by developing creative solutions or working with other related personnel.
  • Record customer information and activities in the company's CRM system.
  • Provide education support on product usage and customer training.
Requirements:
  • Clinical expertise and experience
  • A passion for innovation and a desire to learn and develop
  • Hunger to succeed and excel
  • Growth mentality
  • Patient empathy and focus
What We Offer:
  • Attractive benefits package
  • Inspirational colleagues and culture
  • Fast-growing and innovative environment
  • A team-oriented company culture
  • International opportunities

Boston Scientific is an equal employment opportunity employer and does not make personnel decisions based on protected characteristics.

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