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Technical Content Specialist

2 months ago

Cambridge, Cambridgeshire, United Kingdom Darktrace Ltd Full time
About the Role

As a Graduate Technical Author at Darktrace Ltd, you will be an integral part of our R&D, Design, and UX/UI Departments, working closely with our technology experts to create high-quality technical content. Your primary responsibility will be to develop and maintain our product documentation, ensuring that it is accurate, comprehensive, and user-friendly.

This is a hybrid role that requires a unique blend of technical and communication skills. You will work closely with our product team to understand our technology and develop content that meets the needs of our customers.

Key Responsibilities:

  • Develop and maintain technical documentation for our products, including user guides, release notes, and API documentation.
  • Collaborate with our technology experts to ensure that our documentation is accurate and up-to-date.
  • Work with our design team to develop visually appealing and user-friendly documentation.
  • Conduct research to stay up-to-date with industry trends and best practices in technical documentation.
  • Develop and maintain our knowledge base, ensuring that it is comprehensive and easily accessible.

Requirements:

  • Bachelor's degree in English, History, Anthropology, Communications, Computer Science, Engineering, or related field.
  • Effective communication and writing skills, with the ability to explain complex technical concepts in a clear and concise manner.
  • A sharp eye for detail and a commitment to quality.
  • Able to work independently and as part of a team.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a leading technology company and contribute to the development of our products.
  • A dynamic and supportive work environment.
  • The chance to develop your skills and expertise in technical documentation and content development.