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Luxury Retail Specialist
2 months ago
About Us
At Fraser Hart, we are passionate about delivering world-class luxury shopping experiences to our clients.
We're not here to simply sell a product. We're here to connect with our clients and create lasting memories.
And, we impress them with exceptional knowledge of our exclusive product ranges and premium brands.
About You
- You are passionate about delivering outstanding experiences to our clients.
- You are fascinated by our products and have a love for all things jewellery, diamonds, and watches.
- You are a team player who helps and supports your colleagues when needed.
- You are a great communicator with excellent interpersonal skills and a genuine interest in interacting with others.
- You are proactive with a positive can-do attitude.
- You are self-motivated and driven to achieve great results.
- You are a fast learner who is keen to embrace new challenges.
- You have experience in a customer/client-facing role ideally within a premium or luxury retail environment.
- You are flexible and available to work late nights, weekends, and key trading dates.
What You'll Be Doing
- You will play your part in creating great client experiences.
- You will share your passion for our products with our clients.
- You will consistently achieve personal sales targets and store key performance indicators (KPIs).
- You will live by the Fraser Hart values (passion, teamwork, respect and trust, positivity, love learning).
- You will follow store standards, policies, and procedures.
- You will achieve an excellent luxury retail environment through high standards of visual merchandising and replenishment.
What's in It for You
When you join Fraser Hart, we'll give you everything you need to get off to a great start; a full induction, excellent training, and a Team Development Coach that will support you during your first few months.
We value our teams for always going the extra mile and reward this with great benefits, including:
- A commission scheme based on sales performance.
- A generous discount scheme for you, your family, and friends.
- 20 days' holidays rising to 25 after 7 years' service.
- A pension scheme.
- A uniform allowance.
- A Refer a Candidate Scheme.
- Mental health, wellbeing, and legal support from our expert health and wellbeing partners Health Assured.
- A bike-to-work scheme.
- A Volunteer Day with a charity of your choice.
- Social events and activities throughout the year through our Time for Wellness and Recognition schemes.
Fraser Hart is an equal opportunities employer.
