Field Service Engineer

3 weeks ago

Warrington, Warrington, United Kingdom Betfred Group Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to join our team at Betfred Group. As a key member of our technical support team, you will be responsible for delivering a comprehensive service support and service delivery engineering function to our retail estate.

Key Responsibilities
  • Installation, Maintenance, and Repair of network infrastructure, audio/visual installation, CCTV, self-service terminals, IT equipment, and associated peripherals.
  • Technical Support and maintenance of betting technical hardware or equipment in a timely manner to minimize downtime.
  • Collaboration with engineering management, retail service desk, and retail support teams to ensure seamless service delivery.
  • Vehicle Maintenance and daily checks to ensure company vehicles are clean and well-maintained.
  • Adherence to Company Policies and procedures, including safety protocols and technical standards.
Requirements
  • Technical Skills: Proficiency in network infrastructure, audio/visual installation, and IT equipment maintenance.
  • Problem-Solving and analytical skills to troubleshoot technical issues.
  • Communication and interpersonal skills to work effectively with teams and stakeholders.
  • Proactive Approach and commitment to personal development.
  • Ability to Work Under Pressure and meet deadlines.
What We Offer
  • Competitive Salary of £31,500.
  • Opportunities for Professional Growth and development within the company.
  • Comprehensive Benefits Package, including access to a 24/7 virtual GP service, mental health support, and financial wellbeing tools.

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