Retail Operations Manager
1 month ago
We are seeking a highly motivated and experienced Retail Supervisor to join our team at Chartwells - Universities. As a key member of our operations team, you will be responsible for ensuring the smooth running of our retail operations on a part-time basis.
Key Responsibilities- Supervise a small team and create a positive work environment that fosters teamwork and collaboration.
- Be a responsible key holder and ensure the security of our premises.
- Operate the till, take orders, and receive payments in a timely and efficient manner.
- Assist with weekly bookwork and other duties as necessary to maintain accurate records and ensure compliance with company policies.
- Produce weekly rotas in accordance with management guidelines to ensure effective scheduling and resource allocation.
- Place orders for stock to maintain optimal inventory levels and ensure a consistent customer experience.
- Delegate tasks effectively and ensure the team is proactive in maintaining high standards of customer service and food quality.
- Comply with Food Handling & Hygiene standards and Health & Safety regulations at all times.
- Previous experience supervising frontline teams in a similar environment.
- Excellent communication skills to effectively liaise with team members and customers.
- Able to comply with legislation and follow company policies and procedures.
- Customer service focused and able to work in a fast-paced environment.
- Team player with a can-do attitude and a commitment to delivering exceptional results.
- Takes pride in personal appearance and hygiene.
- Self-motivated and able to use own initiative to drive results and improve processes.
- Ability to work under pressure while maintaining a positive attitude.
Chartwells - Universities is part of Compass Group UK&I, the leading provider of catering and support services to the education sector. We have been serving millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK for over a quarter of a century.
We are committed to creating a culture where our colleagues feel valued, respected, and empowered to reach their full potential. We believe in diversity and inclusion, and we strive to create an environment where everyone can thrive.
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