Data Analyst

1 month ago

Belfast, United Kingdom Apple Recruitment Full time
Job Title: Data Analyst - Performance and Data Quality

Apple Recruitment is seeking a highly skilled Data Analyst to join their team on behalf of the BSO Legal Services.

Job Summary:

The successful candidate will provide a range of information and data analytics to the BSO Transformation Manager and the DLS Senior Management Team. They will play a key role in providing essential business information services to the Strategic Transformation Project within the Directorate of Legal Services.

Key Responsibilities:
  • Lead on process, quality assurance, and validation initiatives; the development and implementation of innovative solutions in line with developing business needs.
  • Use judgement and experience to promote and encourage data quality improvement throughout DLS and to advise on data capture and data collection issues.
  • Analyse and produce coherent information and data to inform DLS Senior Management decision making in relation to potential funding models.
  • Undertake database analysis, including problem solving using advanced functions and complex methodology.
  • In support of the Transformation Programme – develop and establish systems and processes in the following specific work streams:
    • Capacity assessment – which will enable the building and use of a model which will help determine capacity in each specialist area of law and for each customer across the organisation.
    • Demand estimation – which will enable the building and use of a model to help estimate client demand in each specialist area of law over the agreed time horizons.
    • Client use of services – which will enable the building and use of a model to monitor the use of services in each specialist area against the specified activity levels in Service Level Agreements (SLAs).
    • Service level agreements/KPIs – analyse relevant information including time recording, capacity assessment and demand to assist the DLS SLT to develop suitable KPIs for inclusion in SLAs, provision of monitoring information for clients and inclusion in the staff performance management system.
    • Capability assessment – which will enable the building of a model to assess the gap in the knowledge and skills base of DLS against that which is required to satisfy the current and predicted demand in the most cost effective way, to inform DLS SLT decision making in relation to resourcing and organisation structure.
  • Lead on the design, implementation, development and support of complex information and reporting solutions in support of the DLS Transformation programme.
  • Participate in and undertake appropriate tasks within the DLS Transformation Programme, reporting on progress as required.
  • Participate in the planning and scheduling of the implementation of agreed work streams to meet programme milestones and deadlines.
  • Collaborate with and support the DLS Case Management system project team and BSO ITS as required.
  • Participate in the DLS's Staff Development and Performance Review Scheme. Provide guidance on personal development requirements and advise on and initiate, where appropriate, further training.
  • Take responsibility for his/her own performance and take action to address identified personal development areas.

Requirements:

A University degree or equivalent recognised qualification in a computer science discipline or a degree with a substantial computing/data management element.

Hourly Rate: £18.

Fixed term until end of March 2025 (with the possibility of extension).

CV Requirements: The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.

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