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Sales and Marketing Coordinator
2 months ago
We are seeking a highly motivated and organized Sales and Social Media Executive to join our dynamic web team at Reed. As a Sales and Social Media Executive, you will play a key role in supporting the senior sales manager and contributing to the growth and success of our online business.
Key Responsibilities- Support the Senior Sales Manager
- Assist with various tasks to ensure the smooth operation of the sales team.
- Customer Service and Communication
- Handle customer inquiries and respond to their needs in a professional and efficient manner.
- Order Processing and Fulfillment
- Process customer orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
- Social Media and Content Management
- Update the website with fresh content, including new product listings, updated prices, and images.
- Collaborate with the marketing director to develop and implement a social media strategy, manage campaigns, and maintain social media accounts.
- Product Returns and Customer Satisfaction
- Assist with the management of product returns to ensure customer satisfaction and efficient processing.
- Excellent Communication and Interpersonal Skills
- Strong business acumen and basic arithmetic skills.
- Good telephone manner with a clear speaking voice.
- Technical Skills
- Proficient in English writing for customer communication and social media content.
- Excellent computer literacy.
- Experience and Qualifications
- Previous sales experience and an interest in electronics/tech are beneficial.
- Competitive Salary and Bonus Structure
- Competitive salary with potential to earn bonuses.
- Opportunities for Growth and Development
- Chance to take responsibility for managing and developing sales channels.
- Opportunity to work in a fast-paced and flexible company culture.