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Wellness Ambassador

2 months ago

London, Greater London, United Kingdom 4Leisure Recruitment Full time
Wellness Concierge

Our client, a leading luxury spa and wellness company, is seeking a highly skilled and experienced Wellness Concierge to join their team. As a Wellness Concierge, you will be responsible for delivering exceptional experiences to residents and their guests, ensuring the facility consistently maintains its luxury lifestyle standards, and creating a welcoming atmosphere where residents can live their best life.

Key Responsibilities:
  • Deliver Exemplary Experiences: Provide exceptional service to residents and their guests, ensuring their needs are met and exceeded.
  • Maintain Luxury Standards: Ensure the facility consistently meets luxury lifestyle standards, including cleanliness, maintenance, and amenities.
  • Create a Welcoming Atmosphere: Foster a warm and inviting environment where residents feel comfortable and relaxed.
  • Build Relationships: Develop strong relationships with residents, understanding their needs and preferences.
  • Promote Spa Services: Promote spa services to residents, highlighting the benefits of a peaceful and rejuvenating experience.
  • Manage Spa Bookings: Manage spa bookings, ensuring efficient and effective use of facilities.
  • Ensure Standards and Safety: Ensure all standards and health and safety requirements are consistently met.
About You:
  • Excellent Communication Skills: Possess outstanding communication skills, including polite, positive, professional, and personable interactions.
  • Attention to Detail: Demonstrate an excellent eye for detail, ensuring all aspects of the role are executed with precision.
  • Service Excellence: Possess a desire for service excellence, going above and beyond to exceed expectations.
  • Problem-Solving: Demonstrate a proactive approach to problem-solving, ensuring issues are resolved efficiently and effectively.
  • Eligibility: Possess documented evidence of eligibility to live and work in the UK, without restrictions.
What We Offer:
  • Career Growth: Explore tailored training programs, including NVQ opportunities.
  • Bike to Work Scheme: Enjoy convenient access to this eco-friendly transportation initiative.
  • Full Uniform: Present yourself professionally with the company provided attire.
  • Values: Embrace the organisational ethos, emphasising excellence, ownership, and teamwork.

This is an exciting opportunity to join a dynamic and growing company, offering a competitive salary of £27,352 per year, 28 days' holiday, full staff uniform, and a professional and dynamic environment to inspire you to shine.