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Estate Management Trainee
2 months ago
We are seeking a highly motivated and ambitious individual to join our team as a Property Management Trainee at Haybrook Estate Agents in Sheffield. As a Property Management Trainee, you will play a key role in the management of our diverse portfolio of properties, working closely with our experienced team to deliver exceptional customer service and drive business growth.
Key Responsibilities- Conduct property inspections and assessments to ensure compliance with regulatory health and safety standards
- Negotiate tenancy extensions and renewals, ensuring seamless transitions for landlords and tenants
- Coordinate with contractors to manage maintenance and repair issues at properties, minimizing downtime and ensuring prompt resolution
- Process deposit returns and resolve rental arrears in a timely and professional manner
- Process eviction requests and ensure compliance with relevant laws and regulations
- Build and maintain strong relationships with landlords and tenants, providing exceptional customer service and support
- Manage complaints and concerns in a fair and transparent manner, ensuring customer satisfaction
- Complete all check-in and check-out procedures, including full inventory reports, to ensure accuracy and compliance
- Passion for property management and a strong work ethic
- Ambition to learn and grow within the role, with a drive to succeed
- Excellent communication and interpersonal skills, with the ability to build strong relationships with landlords, tenants, and colleagues
- Strong problem-solving skills, with the ability to think critically and resolve complex issues
- Ability to work independently and as part of a team, with a flexible and adaptable approach
- Basic knowledge of property management principles and practices, with a willingness to learn and develop skills
- Competitive salary and uncapped commission opportunities
- Company car and full-time working hours, with one-in-four Saturdays
- 30 days annual leave, including bank holidays
- Enrolment at the Spicerhaart Learning & Development Centre, with fully-funded training courses and career progression opportunities
- Employee Assistance Programme (24/7 access to confidential helpline)
- Eye care and Employee Referral Bonus
- Company Pension Scheme and Personal 'Talk Time' with our CEOs
- Opportunity to earn a place in the CEO Exclusive Achievers Club and Spicerhaart 2025 Incentive Trip to Vietnam
- Eligibility for our annual black tie Elevate Awards, in categories related to your role
