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Cloud Infrastructure Specialist
2 months ago
VIQU Limited is seeking a highly skilled Cloud Infrastructure Specialist to join our team. As a Cloud Operations Engineer, you will be responsible for overseeing and managing both applications and their underlying cloud infrastructure.
Key Responsibilities- Infrastructure Management: Set up and configure infrastructure according to directives from the infrastructure lead, ensuring seamless integration with existing systems.
- Problem-Solving: Diagnose and address intricate infrastructure problems across multi-server setups and high-availability systems, utilizing your expertise in Linux administration and AWS.
- Infrastructure Updates: Update and sustain current infrastructure, ensuring optimal performance and scalability.
- Credential Management: Oversee the entire process of user credential management, ensuring secure access to cloud resources.
- Application Monitoring: Keep an eye on applications and infrastructure, and assist with releases, ensuring minimal downtime and maximum efficiency.
- Collaboration: Collaborate with development teams to resolve advanced support issues, leveraging your knowledge of ITIL Foundation concepts and experience with ticketing systems like ServiceNow.
- Cloud Experience: Proven experience with AWS, including setup, configuration, and management of cloud infrastructure.
- Linux Administration: Experienced with Linux administration, including setup, configuration, and management of Linux environments in a production setting.
- ITIL Foundation: Understanding of ITIL Foundation concepts, including service management and process improvement.
- Customer Support: Previous roles involving customer support, with a focus on resolving technical issues and providing exceptional customer service.
- Configuration Management: Experience with configuration management tools and infrastructure as code, including Ansible and CloudFormation.
- Containerization: Familiarity with containerization platforms, such as Docker, and experience managing Windows and Linux environments in a production setting.
- Scripting Languages: Knowledge of scripting languages such as Bash, Python, or Go is a plus.