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Driver - Logistics Coordinator

2 months ago

Bury St, Suffolk, United Kingdom Activate Group Limited Full time

Job Title: Driver - Logistics Coordinator

Job Summary:

We are seeking a highly skilled and experienced Driver - Logistics Coordinator to join our team at Activate Group Limited. As a Driver - Logistics Coordinator, you will be responsible for the timely collection and delivery of customer and courtesy vehicles, ensuring the customer is aware of delivery/delays. You will also be responsible for vehicle checks, collection of excess payments, and explaining the repair and processes to the customer.

Key Responsibilities:

  • Carry out collection and delivery of customers vehicles as scheduled, completing all relevant paperwork detailing claim and non-related damaged and collecting excess payments, ensuring that the customer is treated in a professional and efficient manner.
  • To drive vehicles in a safe, lawful manner taking into account the weather and traffic conditions, reporting all faults with vehicles driven.
  • Ensure all documentation is correct when transferring vehicles.
  • Report any accidents, incidents to your Bodyshop Manager without delay.
  • To be responsible for the collection of payments and receipts and to ensure the correct financial procedures are followed on return to the office.
  • Collect all necessary customer paperwork from reception, checking courtesy cars for damage and cleanliness before delivery to the customer.
  • Confirm any damage or cleanliness issues with reception team.
  • Notify customer and reception when a delay is imminent.

Requirements:

  • Full driving license with the correct classification to carryout duties
  • Logistics experience
  • Experience of vehicle appraisal
  • Exceptional communication and customer service skills

What We Offer:

  • Competitive pay and bonus
  • Opportunities for progression
  • Great benefits, including 33 days holiday (including bank holidays), personal health cash plan, enhanced maternity / paternity / adoption / shared parental pay, life assurance, and free breakfasts and fruit