Hospitality Team Member
3 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our Hospitality team at Queen Mary University of London. As a Hospitality Team Member, you will be responsible for providing excellent customer service to our guests and ensuring the front-of-house environment is always well maintained.
Key Responsibilities
- Welcoming and serving guests in a professional and friendly manner
- Assisting with the servicing of food and beverages for events and outlets on campus
- Maintaining a clean and safe environment in the front-of-house area
- Providing support to the Hospitality and Retail teams as needed
- Driving our Hospitality vehicles as required
Requirements
- Previous experience in the hospitality industry is preferred
- Clear understanding of food safety regulations and practices
- Professional, motivated, and customer-focused attitude
- Exceptional people skills, both customer-facing and with other team members
- Ability to work calmly under pressure and solve problems quickly and efficiently
- Valid driving license
About Us
Queen Mary University of London is a world-class research university with a rich history of academic excellence. We are committed to supporting and promoting student wellbeing and providing the highest standards of estates and facilities across the university.
Benefits
- Competitive salary
- Access to a generous pension scheme
- 30 days' leave per annum (pro-rata for part-time/fixed-term)
- Season ticket loan scheme
- Comprehensive range of personal and professional development opportunities
- Flexible working arrangements
- On-site nursery at the Mile End campus
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