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Sales and Marketing Coordinator

2 months ago

Wallington, Greater London, United Kingdom Reed Full time
About the Role

We are seeking a highly motivated and organized Sales and Social Media Executive to join our dynamic web team at Reed. As a key member of our sales team, you will be responsible for supporting the senior sales manager with various tasks, handling customer communications, and processing orders with accuracy and efficiency.

Key Responsibilities
  • Support the Senior Sales Manager: Assist with various tasks, including data entry, order processing, and customer communication.
  • Customer Communication: Handle customer calls and email communications with professionalism and efficiency.
  • Order Processing: Process phone and online orders, ensuring accuracy and customer satisfaction.
  • Quote Management: Follow up on customer orders and create quotes as needed.
  • Content Creation: Update the website with fresh content, including new product listings, updated prices, and images.
  • Social Media Management: Collaborate with the marketing director to develop and implement a social media strategy, manage campaigns, and maintain social media accounts.
  • Product Returns: Assist with the management of product returns to ensure customer satisfaction and efficient processing.
Requirements
  • Excellent Computer Literacy: Proficient in using computer software and systems.
  • Strong Communication Skills: Excellent written and verbal communication skills, with a clear speaking voice.
  • Business Acumen: Strong business understanding and basic arithmetic skills.
  • Social Media Experience: Understanding and experience with all social media platforms.
  • Previous Sales Experience: Previous sales experience and an interest in electronics/tech are beneficial.
What We Offer
  • Competitive Salary: Competitive salary with potential to earn bonuses.
  • Flexible Company Culture: Opportunity to work in a fast-paced and flexible company culture.
  • Career Development: Chance to take responsibility for managing and developing sales channels.
  • Business Growth: Be part of a substantial business activity within weeks.