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Freelance Customer Service Tutor
2 months ago
We are seeking a highly skilled and experienced Freelance Customer Service Tutor to join our team at Learning Curve Group. As a Freelance Customer Service Tutor, you will be responsible for delivering high-quality teaching, learning, and assessment to our learners, ensuring they achieve their goals and reach their full potential.
Key Responsibilities:- Deliver a timetable of teaching, learning, and assessment as agreed with your Tutor Delivery Manager.
- Undertake qualification delivery planning in collaboration with team members to ensure compliance with external requirements.
- Provide support systems to facilitate positive retention, achievement, and progression for our learners.
- Monitor attendance and performance of learners on an ongoing basis and report to management.
- Ensure learner requirements are dealt with quickly and effectively.
- Deliver teaching, learning, and assessment to ensure a positive learner experience and timely achievement.
- Complete individual learning plans and progress reviews to meet individual learner requirements.
- Submit portfolios in a timely manner for interim and summative verification and work with the IV to ensure quality improvement.
- Undertake learning and development activities as required for the job role and maintain a record of all CPD.
- Contribute to learner disciplinary action requirements.
- Attend standardisation and team meetings at designated centres to develop team and individual performance.
- Hold a Level 3 Teaching Qualification.
- Hold an Assessing Qualification.
- Relevant Occupational Experience in the sector you are applying for.
- Level 3 and above sector qualifications.
- Access and use of your own resources.
We are a national training and education specialist, working with further education providers, employers, and learners to help them achieve success. Our values are centered around our learners, and we believe in developing our people to achieve their full potential. As a Freelance Customer Service Tutor, you will have the opportunity to work with a diverse range of learners, develop your skills and knowledge, and contribute to the success of our organisation.
Benefits:- Flexibility to choose your own teaching schedule.
- Support from your Tutor Delivery Manager and the wider team.
- Opportunity to work with a diverse range of learners and develop your skills and knowledge.
- Competitive rates of pay.
We are an equal opportunities employer and welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Please note that you will be required to provide satisfactory references and prove your eligibility to work in the UK. We will also carry out adverse media checks and a DBS check as part of our recruitment process.