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Implementation Engineer

2 months ago


Wokingham, Wokingham, United Kingdom Loftware Full time
Job Overview

At Loftware, we are seeking a highly skilled and experienced Technical Solutions Expert to join our Professional Services team. As a key member of our team, you will be responsible for delivering technical solutions to our clients, ensuring their successful implementation and deployment of our Enterprise Labeling and Artwork Management platform.

Key Responsibilities
  • Design and implement technical solutions that meet our clients' business requirements, leveraging your expertise in cloud-based technologies and industry standards.
  • Collaborate with cross-functional teams, including Product Management, Engineering, and Sales, to ensure seamless delivery of solutions.
  • Manage the technical proposal process, ensuring that all technical information and recommendations are accurate and properly defined.
  • Install and configure technical solutions, providing business consulting and advisory services to our clients.
  • Collect and analyze system requirements and specifications, designing and implementing systems that meet our clients' needs and follow best practices.
  • Perform installation, upgrading, and configuration of on-prem and SaaS systems, ensuring smooth deployment and minimal downtime.
  • Assist in testing and quality assurance, preparing documents and coordinating with management to resolve issues within required timeframes.
  • Train client technical staff, system matter experts, and end-users on the best use of our application, ensuring successful knowledge transfer.
  • Document project system setup and deliverables in implementation reports, providing valuable insights for future improvements.
Requirements
  • Bachelor's degree or equivalent in a relevant field, such as Computer Science or Engineering.
  • 5-10 years of experience in a technology environment, with a strong background in cloud-based technologies and industry standards.
  • Excellent written and verbal communication skills, with the ability to translate technical information for audiences with varying degrees of technical knowledge.
  • Strong problem-solving skills, with the ability to assess client needs and management requirements, and creatively provide solutions that address those needs.
  • Ability to work in a fast-paced environment, with a strong work ethic and a drive to create value in a growing organization.
  • Knowledge of JavaScript, REST, JSON, XSLT, SOAP, WSDL, and database administration, with experience in Oracle, PostgreSQL, and SQL Server.
  • Familiarity with ERP, PLM, CRM, WMS, or MES systems, as well as Web Services, Service Oriented Architecture, and Web Based UIs.
  • Ability to manage system and network management issues, with knowledge of LDAPs, Single Sign-On, SSL, Networks, Webservers, Application servers, and Tomcat.
Why Loftware?
  • We are the undisputed global leader in our industry, offering unparalleled opportunities for growth and development.
  • Our team is made up of talented, curious, and inspiring individuals, each bringing unique perspectives and expertise to the table.
  • We prioritize employee development, offering comprehensive training and a focus on employee growth and success.