Night Operations Manager
2 days ago
We are seeking a highly skilled and motivated Night Manager to join our team at H International Consultant / HIa Legal in Hammersmith. As a Night Manager, you will be responsible for leading the night team and working closely with the front office team and security to ensure the smooth operation of the hotel.
Key Responsibilities
• Ensure guests receive a warm and welcoming experience, meeting the highest standards of reception operations.
• Direct and oversee hotel operations during night shift, prioritizing guest satisfaction and hotel safety.
• Conduct thorough night audits, prepare daily reports, and ensure accurate financial and operations reporting.
• Promote hotel services through property show rounds and engage with guests to exceed their expectations.
• Collaborate with other departments to ensure seamless hotel operations and provide exceptional guest experiences.
Requirements
• Proven leadership and communication skills, with the ability to motivate and direct a team.
• Excellent attention to detail, with a focus on accuracy and precision in financial and operations reporting.
• Ability to work flexibly and adapt to changing situations, prioritizing guest satisfaction and hotel safety.
• Strong problem-solving skills, with the ability to think critically and make informed decisions.
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