Healthcare Consultant
2 hours ago
Lloyd Recruitment Services Ltd is excited to partner with a leading healthcare provider in the Worthing area to find a skilled Healthcare Advisor to join their back office team.
This is a fantastic opportunity for a professional with a background in medical, dental, or care industries to provide guidance and recommendations to patients on their health issues, order prescriptions, and arrange appointments with clinicians.
Main Responsibilities:- Handle a high volume of patient enquiries via phone and respond to their queries in a timely and empathetic manner.
- Monitor the clinic inbox and action patient requests accordingly, ensuring that all communications are handled efficiently and effectively.
- Order prescriptions and expedite them depending on urgency, working closely with medical professionals to ensure that patients receive the necessary treatment.
- Provide medical advice and guidance to patients, utilizing your knowledge and expertise to support their health and wellbeing.
- Take an empathetic and caring approach to each patient, providing a supportive and non-judgmental environment for them to discuss their health concerns.
- Coordinate with medical professionals and other operational teams to ensure seamless communication and collaboration.
- Manage consultants' diaries, ensuring that appointments are scheduled efficiently and effectively.
- Professional background in medical, dental, or care industries.
- Experience working in an office setting and responding to customer enquiries.
- A kind, compassionate nature and a motivation to help others.
- Proficiency in computer systems and ability to learn new software quickly.
- A confident communicator with excellent interpersonal skills.
- MUST be a car driver due to rotational cover at other clinics in West Sussex.
This is a fantastic opportunity for a skilled and compassionate individual to join a leading healthcare provider and make a real difference in the lives of patients.
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