Cloud Infrastructure Specialist

1 week ago

London, Greater London, United Kingdom Fresha Full time

About Fresha

Fresha is the leading marketplace platform for beauty and wellness, trusted by millions of consumers and businesses worldwide.

Fresha is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, with global offices located in New York City, Vancouver, Sydney, Dubai, Riyadh, Amsterdam, Warsaw, and Pristina.

Fresha allows consumers to discover, book, and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.

Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory, and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands.

To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week.

Key Responsibilities

  • Scalability - Build software that helps to make Fresha services highly scalable and fault-tolerant.
  • Uptime - Ensure our platform services have the required levels of uptime and quality of service.
  • Observability - Contribute to the design, implementation, and maintenance of our observability and monitoring solutions.
  • Kubernetes - Maintain the Kubernetes ecosystem at Fresha.
  • Cloud Infrastructure - Design reliable cloud infrastructure and implement reusable cloud-uptime components as code.
  • Self-Service - Enable product teams to self-service, participating in the development of a developer platform.
  • Production Issue Resolution - Participate in processes related to detecting and resolving production issues.
  • Standards Compliance - Support product teams in building services that comply with our standards.

Additional and Ad-hoc Duties

  • On-Call Duties - Participate in on-call and support duties.
  • SRE Collaboration - Participate in SRE guild meetings and discussions to drive the SRE and Cloud practice forward.
  • Continuous Learning - Keep up to date with technology and industry changes.
  • SRE Advocacy - Spread the SRE culture.

Requirements

  • Cloud Expertise - In-depth knowledge of cloud infrastructure, preferably AWS.
  • Kubernetes Management - Professional experience in managing Kubernetes clusters.
  • Kubernetes Operators - Experience in building Kubernetes operators.
  • Web-Scale Applications - Professional experience building the infrastructure of web-scale online applications and services.
  • Terraform - In-depth knowledge of infrastructure as code, Terraform.
  • Scripting - Professional knowledge of scripting languages like JS, Python, or Ruby.
  • Project Management - Ability to plan and deliver small engineering projects.
  • Creative Problem-Solving - Creative thinking and problem-solving mindset.
  • Relationship Building - Ability to interact with people from across the business and build strong relationships, including the ability to influence upwards effectively.
  • Proactivity - Self-starter and proactive approach.
  • Adaptability - Comfortable working in a fast-paced and changing environment.

We Value

We value passion and potential as much as specific skills. We believe in fostering growth and providing the support needed for you to excel in your role.

We do not discriminate based on race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

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