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Apprenticeship Program Coordinator

3 months ago

Peterborough, Peterborough, United Kingdom CITB Full time

Role Overview:

We are seeking a remote Apprenticeship Program Coordinator on a fixed-term contract who possesses exceptional attention to detail and proficiency in software applications such as Microsoft Excel and Word. In this role, you will play a vital part in assisting the compliance team to ensure the effective delivery of CITB apprenticeships in accordance with the relevant funding agency agreements. You will collaborate with colleagues and employers to uphold compliant delivery documentation as per the established contract.

Key Responsibilities:

  • Assist the compliance team in gathering data from various reports, contributing to daily operations and project initiatives.
  • Verify learner files to confirm that essential components are present and ready for both internal and external audits.
  • Communicate with training delivery and support personnel to ensure the accuracy of background data and the integrity of information entered into systems.
  • Aid in the organization and storage of pertinent information and documents from diverse sources and teams, including data collection.
  • Monitor relevant email accounts, addressing and escalating inquiries as necessary.
  • Conduct mail merges and update tracking systems in accordance with internal protocols.
  • Ensure that monthly Off the Job evidence for all learners aligns with their Training plans and is maintained consistently.
  • Contribute to the Issues Log, providing updates and notifications to the Contracts and Compliance Team.

Essential Qualifications:

  • Strong communication skills, both written and verbal, with the ability to engage at various levels.
  • Proven ability to build and sustain relationships with both internal and external stakeholders.
  • Competence in articulating issues and solutions effectively to colleagues and users.
  • A customer-centric approach.
  • Self-driven with the capability to organize and prioritize your workload.
  • Ability to work independently when necessary.
  • Team-oriented with a collaborative spirit.
  • Professional, enthusiastic, and committed to excellence.
  • Proficient in numerical and computer skills.
  • High level of attention to detail in communications, reports, data, and financial matters.
  • Capacity to interpret, assess, and disseminate information accurately.
  • Strong analytical and problem-solving abilities.
  • Results-oriented with a focus on completing tasks.
  • Willingness to take ownership of responsibilities until resolution.

Desirable Qualifications:

  • Familiarity with apprenticeship funding in the UK.
  • Experience in an educational setting.