Service Engineer

2 months ago

West Midlands Combined Authority, United Kingdom Automation Experts Full time
Job Description

We are seeking a highly skilled Field Service Engineer to join our team at Automation Experts. As a global leader in the industry, we are looking for two individuals to provide support to customers in various sectors, including Metal, Dyno Test Rigs, Hydrogen Electrolyzer PSUs, EV Charging points, and Battery Energy Storage.

This is a hybrid role with extensive travel throughout the UK and occasionally internationally. As a Field Service Engineer, you will be a primary point of contact between the company and customers, responsible for:

  • Commissioning new systems individually and as part of a team on larger projects.
  • Working closely with Project Engineers on project testing and functionality.
  • Providing emergency field service for customers when equipment or a process breaks.
  • Offering telephone, email, and other support to customer engineering and maintenance staff.
  • Ensuring the system operates as required, following Functional Design Specification for new equipment.
  • Analyzing and providing alternate solutions to problems and selecting optimal solutions.
  • Encouraging the opportunity to sell additional value-added services, spare parts, upgrades, etc.

The ideal candidate for this role should have:

  • A HNC / HND or higher qualification.
  • Completed an apprenticeship in Electrical, Electronic, or Automation.
  • AC or DC drive experience.
  • PLC and HMI's experience.
  • Strong technical skills in electric fundamentals and computers.
  • Excellent communication skills.

We believe in providing the best support and solutions to customers. You will have the opportunity to work in a dynamic and innovative environment where every day brings new challenges and opportunities.

This role is perfect for individuals with experience or interest in roles such as Service Technician, Maintenance Engineer, Electrical Engineer, Automation Engineer, or Technical Support Engineer.

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