Client Care Specialist

4 weeks ago


Newry, United Kingdom Quality Care Services Limited Full time
Company Overview

Client Care Specialist

Salary: £25,211

Driving license is required

Working hours: Monday to Friday, 9am - 5pm with additional on-call responsibilities on a rotational basis

What We Provide

At Quality Care Services, we are dedicated to enhancing lives through innovative care solutions. As a Client Care Specialist, you will encounter diverse challenges and rewarding experiences daily. This role allows you to engage in meaningful work that significantly impacts the lives of our clients and enriches your professional journey.

Role Responsibilities

Your Contributions

In the position of Client Care Specialist, you will face new challenges every day, providing you with the chance to engage in fulfilling work that truly makes a difference. Your responsibilities will include:

  • Managing care schedules efficiently and effectively.
  • Building strong relationships with care staff and clients.
  • Ensuring high standards of community care are maintained.

What You Will Receive

We are committed to your professional development, offering comprehensive training and opportunities for growth through various learning methods, including self-directed study, coaching sessions, and access to additional qualifications. You will receive support to advance your career within your branch or the broader City & County Healthcare Group.

Our benefits package includes:

  • 22 Days of Annual Leave (increasing to 25 days after 3 years of service) plus bank holidays
  • Occupational Maternity and Adoption Pay
  • Occupational Paternity Pay*
  • Death in Service Payment*
  • Occupational Sick Pay

*subject to terms and conditions and qualifying period

Qualifications

Essential Requirements

The ideal candidate will be an organized and experienced Client Care Specialist, passionate about delivering exceptional community care. You should excel in managing schedules with precision and take pride in fostering relationships with care workers.

Why Join Us?

At Quality Care Services, we celebrate the extraordinary achievements of our team members. We aim to revolutionize the care sector by leveraging innovative technology and promoting positive change. As the largest care provider in the UK, we offer a wealth of career opportunities, choices, and job security. Join us in our mission to transform care.

Quality Care Services Limited is an Equal Opportunities Employer and part of the City and County Healthcare Group.


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