Financial Services Operations Manager

2 months ago

Colchester, Essex, United Kingdom Informa Global Support Full time
Job Description

Role Overview

We are seeking a highly motivated and experienced professional to enhance the efficiency and accuracy of our bank reconciliation process. This role involves process analysis, automation implementation, and team development to improve overall reconciliation quality and reduce manual errors.

Key Responsibilities

  • Process Analysis and Improvement
    • Conduct analysis of the current bank reconciliation process to identify inefficiencies
    • Develop and implement process improvement initiatives to streamline workflows and reduce manual intervention
    • Identify opportunities for automation and implement solutions to automate tasks
  • Offshore Team Management and Development
    • Provide guidance and support to the Offshore Cash Ops Team to enhance their skills and knowledge
    • Identify and provide training
    • Develop a culture of continuous improvement and innovation with the team
  • System and Tool Optimisation
    • Evaluate and optimise the use of existing reconciliation tools and systems
    • Identify and implement new tools or technologies to improve process efficiency
    • Ensure data integrity and accuracy within the reconciliation process
  • Bank and Control Accounts Reconciliation Control Process
    • Review and analyse reconciliation reports to identify potential issues and trends
    • Implement corrective actions to address recurring reconciliation errors
    • DTP and SOP approval
  • Stakeholder Management
    • Work closely with internal departments to ensure smooth data flow and reconciliation accuracy
    • Communicate with stakeholders regarding process improvements and current/future projects
    • Respond to queries from auditors in a timely manner

Qualifications

  • Minimum of 5 years of experience in financial services or accounting role
  • AAT Level 4 or accounting qualifications (ACCA, CIMA)
  • Proven understanding of reconciliation processes
  • Proven track record of successfully managing and leading a team
  • Strong analytical and problem-solving skills with the ability to identify and address discrepancies
  • Excellent attention to detail and accuracy
  • Effective communication and interpersonal skills, with the ability to collaborate effectively with both internal and external stakeholders
  • Project management skills with the ability to prioritise tasks, set deadlines, and follow through to completion
  • Strong organisation skills with the ability to manage multiple tasks simultaneously
  • Knowledge and ability to use Oracle, SAP, and Blackline

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive, and enjoyable for everyone. Here's some of what you can expect when you join us.

Our Benefits

  • Freedom and flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day, and active diversity and inclusion networks
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms, and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
  • Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost) anywhere for up to four weeks a year
  • A flexible range of personal benefits to choose from, plus company-funded private medical cover
  • A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
  • Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps, and more
  • Recognition for great work, with global awards and kudos programmes
  • As an international company, the chance to collaborate with teams around the world

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in, and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

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