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Customer Service Consultant

2 months ago


Reading, Reading, United Kingdom Octane Recruitment Full time
Position Overview

We are currently seeking a Service Advisor to join our dynamic team at Octane Recruitment. This role is pivotal in ensuring customer satisfaction and enhancing the overall service experience.

Key Responsibilities
  • Act as the primary point of contact for customers, addressing inquiries and providing expert advice on services.
  • Manage service bookings and coordinate with the workshop to ensure timely completion of work.
  • Maintain accurate records of customer interactions and service transactions.
  • Provide customers with detailed information regarding service options and pricing.
  • Work collaboratively with the service team to ensure high standards of service delivery.
What We Offer

At Octane Recruitment, we value our employees and offer a competitive salary structure along with a comprehensive benefits package. The position includes:

  • Basic Salary: £31,000
  • On-Target Earnings: £40,000+
  • Full-time, permanent employment with a structured work schedule.
Working Hours

This is a full-time role with working hours from Monday to Friday, 8 am to 6 pm, including Saturday mornings on a rota basis.

Join Our Team

If you are passionate about delivering exceptional customer service and have a keen interest in the automotive industry, we encourage you to consider this opportunity with Octane Recruitment.