Administrative Leadership Role

2 months ago


Eastleigh, Hampshire, United Kingdom Hampshire County Council Full time

About the Role:

We are seeking an experienced Business Operations Manager to join our team at Hampshire County Council. As a key member of our organization, you will play a vital role in developing and maintaining a strong customer service culture within our Business Support Team.

Key Responsibilities:

  • Lead a team of approximately 10-15 business support administrators, providing guidance and support to ensure the delivery of high-quality administrative services.
  • Develop and implement strategies to improve operational efficiency, productivity, and customer satisfaction.
  • Collaborate with cross-functional teams to achieve business objectives and drive continuous improvement.
  • Manage and prioritize multiple tasks and projects, ensuring timely completion and effective communication with stakeholders.

Requirements:

  • Proven track record of managing and developing large administrative functions, with a strong focus on customer service and continuous improvement.
  • Excellent interpersonal and influencing skills, with the ability to build strong relationships with colleagues and stakeholders.
  • Flexible approach to changing demands and priorities, with a willingness to adapt to new challenges and opportunities.
  • Confident user of Microsoft Office and other IT systems, with a willingness to learn and develop new skills.
  • Good organizational, prioritization, and time management skills, with the ability to work effectively in a fast-paced environment.

What We Offer:

Hampshire County Council is committed to providing a supportive and inclusive work environment, with opportunities for professional development and growth. As a valued member of our team, you will have access to a range of benefits, including:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
  • The opportunity to make a real difference in the lives of our customers and communities.

Travel Requirements:

You may be required to visit other locations within Hampshire, so you will need to have the ability to travel as necessary.

Value-Based Recruitment:

We recruit for attitudes and values in Adults' Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application.



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