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Claims Service Advocate
2 months ago
Job Summary
MW Appointments is seeking a skilled Claims Service Advocate to join our team. As a Claims Service Advocate, you will play a crucial role in supporting Claims Advocates across various classes, including Financial Lines, Cyber, PI, and D&O. Your primary responsibility will be to provide high-quality claims services to clients and markets, ensuring that Key Client Outcomes are delivered to agreed service standards.
Key Responsibilities
- Support Claims Advocates in delivering exceptional claims services to clients and markets.
- Collaborate with the claims operations team to ensure seamless service delivery.
- Develop and maintain in-depth knowledge of ECF/CLASS/London market claims systems and processes.
- Conduct coverage reviews, wording evaluations, and assess RFPs to drive business growth.
- Build and maintain strong relationships with clients and stakeholders.
Requirements
- Minimum 3 years of experience in claims, preferably in Financial Lines, Cyber, PI, or D&O classes.
- Strong written and verbal communication skills.
- Ability to work in a fast-evolving, regulated environment.
- Focused on customer service and client relationships.
What We Offer
- Salary up to £45,000.
- Comprehensive benefits package and annual bonus.
- Hybrid working options.
- Support towards CII qualifications.