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Operations Supervisor
2 months ago
Are you a natural leader with a flair for hospitality and a passion for delivering top-notch customer experiences?
We have partnered with a dynamic events catering business that operates uniquely converted food buses at some of the biggest festivals and sporting events across the country.
As the Event Operations Manager, you\u2019ll be the driving force behind their food bus operations at events, ensuring everything runs smoothly and customers leave with a smile.
Your day-to-day responsibilities will include:
- Overseeing the operation of our food buses, ensuring everything from inventory to team management is on point.
- Monitoring and maintaining inventory levels of food, beverages, and supplies, placing orders as needed to keep us fully stocked and ready to serve.
- Organising logistics related to vehicle movement for events, making sure we\u2019re in the right place at the right time.
- Ensuring all opening and closing procedures of the food trucks are completed to the highest standard.
- Acting as the first point of contact with event organisers, ensuring seamless communication and coordination.
- Ensuring compliance with Health & Safety Act 1974 and Food Safety and Hygiene Regulations 2013, maintaining a safe and hygienic environment.
- Supervising and coordinating the team, including cooks, servers, and other employees, providing leadership and support.
- Supporting the team in the preparation and serving of food, ensuring high-quality service throughout.
- Supervising your team during events, addressing welfare concerns and managing disciplinary matters when necessary.
- Handling customer requests and complaints with professionalism and a customer-first approach.
- Maintaining food equipment, ensuring everything from refrigerators to cookware is in good working order.
- Upholding high levels of cleanliness within all work areas.
What We\u2019re Looking For:
- A full UK driving licence is essential, and a Category C Licence is a bonus.
- Experience in the catering and hospitality industry.
- Proficiency with POS systems and computer knowledge.
- Strong culinary skills with knowledge of food preparation techniques.
- Experience in cash handling and sales.
- Solid knowledge of food safety standards and regulations.
- Flexibility to work days, evenings, nights, and overnight stays during events.
- A minimum of Food Safety Level 2 certification.
- Physical stamina to stand for long periods during events.
Benefits:
- Competitive pay with bonus opportunities.
- Company pension scheme.
- Discounted or free food and employee discounts.
- Flexible working schedule with weekend availability.
If you\u2019re ready to take on a leadership role in a fast-paced, fun, and rewarding environment, we\u2019d love to hear from you.
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