Service Scheduler

3 weeks ago

Salford, Salford, United Kingdom Oyster Recruitment Limited Full time

Customer Service Coordinator Job Description

About the Role

Oyster Recruitment Limited is seeking a highly skilled Customer Service Coordinator to join their team in a prestigious global HVAC company. As a key member of the team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of service calls and visits.

Key Responsibilities

  • Scheduling and Coordination
    • Schedule technicians' service calls and visits on planned and unplanned jobs
    • Manage the scheduling of complex service projects from order entry to invoice
  • Customer Service and Support
    • Handle incoming technical enquiries from customers and suppliers
    • Liaise with technicians, customers, and supplier enquiries to manage their expectations and meet their requirements
  • Order Processing and Administration
    • Process orders and order parts from the factory or suppliers
    • Maintain and update records, spreadsheets, and internal databases
  • Relationship Management
    • Forward plan and schedule maintenance contracts to become familiar with specific customer requirements
    • Maintain existing/new relationships

Requirements

  • Previous Service Coordinator/Scheduler experience is essential
  • Strong administration background with the ability to work efficiently with MS Word, Outlook, PowerPoint, and Excel
  • Excellent phone and interpersonal skills with strong verbal and written communication
  • Ability to work under pressure
  • Thrive in a fast-paced environment
  • Coordinate multiple priorities simultaneously
  • Highly organized

Important Note

Candidates must be a UK Resident residing within the local area. Oyster Recruitment Limited cannot offer visa sponsorship for overseas candidates.

  • Service Scheduler

    1 week ago

    Salford, Salford, United Kingdom Marlowe Fire and Security Full time

    About the RoleWe are seeking a highly organized and detail-oriented Service Scheduler to join our team at Marlowe Fire & Security. As a Service Scheduler, you will play a critical role in ensuring the efficient and profitable scheduling of our Service & Maintenance Engineers.Key ResponsibilitiesSchedule and dispatch Service & Maintenance Engineers to...

  • Service Scheduler

    1 week ago

    Salford, Salford, United Kingdom Marlowe Fire and Security Full time

    About the RoleWe are seeking a highly organized and detail-oriented Service Scheduler to join our team at Marlowe Fire & Security. As a Service Scheduler, you will play a critical role in ensuring the efficient and profitable scheduling of our Service & Maintenance Engineers.Key ResponsibilitiesSchedule and dispatch Service & Maintenance Engineers to...

  • Service Scheduler

    3 weeks ago

    Salford, Salford, United Kingdom Oyster Recruitment Limited Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Oyster Recruitment Limited. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our service scheduling process.Key Responsibilities:Schedule Service Calls:...

  • Service Scheduler

    3 weeks ago

    Salford, Salford, United Kingdom Oyster Recruitment Limited Full time

    Job Description**Customer Service Coordinator / Service Scheduler**Oyster Recruitment Limited is seeking a highly skilled and organized Customer Service Coordinator / Service Scheduler to join their team in a prestigious global HVAC company. This is a 12-month fixed-term contract opportunity.**Benefits**Private Medical InsuranceLife insuranceEnhanced...

  • Service Scheduler

    2 weeks ago

    Salford, Salford, United Kingdom Marlowe Fire and Security Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Scheduler - Operations Coordinator to join our team at Marlowe Fire and Security. As a key member of our operations team, you will be responsible for efficiently scheduling and dispatching our field-based engineers to ensure timely completion of maintenance visits and customer satisfaction.Key...

  • Service Scheduler

    2 weeks ago

    Salford, Salford, United Kingdom Marlowe Fire and Security Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Scheduler - Operations Coordinator to join our team at Marlowe Fire and Security. As a key member of our operations team, you will be responsible for efficiently scheduling and dispatching our field-based engineers to ensure timely completion of maintenance visits and customer satisfaction.Key...

  • Scheduler

    3 days ago

    Salford, Salford, United Kingdom Kier Group Full time

    About the RoleWe are seeking a skilled Scheduler to join our Inspection, Maintenance and Testing team in Manchester. As a Scheduler, you will play a crucial role in ensuring the efficient operation of our field staff and the timely completion of tasks.Key ResponsibilitiesDispatch and coordinate all works for regional field staff, adhering to Service Level...

  • Scheduler

    3 days ago

    Salford, Salford, United Kingdom Kier Group Full time

    About the RoleWe are seeking a skilled Scheduler to join our Inspection, Maintenance and Testing team in Manchester. As a Scheduler, you will play a crucial role in ensuring the efficient operation of our field staff and the timely completion of tasks.Key ResponsibilitiesDispatch and coordinate all works for regional field staff, adhering to Service Level...

  • Helpdesk Scheduler

    1 week ago

    Salford, Salford, United Kingdom Thermatic Group Full time

    Helpdesk Scheduler RoleWe are seeking a skilled Helpdesk Scheduler to join our Technical Services Centre Team at Thermatic Group.Key ResponsibilitiesEfficiently manage and schedule Thermatic mobile engineers to ensure they have a full viable diary of work planned.Assign the appropriate engineer resource via the Thermatic system based on information from...

  • Scheduler

    1 day ago

    Salford, Salford, United Kingdom Kier Group Full time

    About the RoleWe're seeking a skilled Scheduler to join our Inspection, Maintenance and Testing team in Manchester. As a key member of our team, you'll play a vital role in ensuring the smooth operation of our field staff and client relationships.Key ResponsibilitiesCoordinate and dispatch works for regional field staff, adhering to Service Level Agreements...

  • Scheduler

    1 day ago

    Salford, Salford, United Kingdom Kier Group Full time

    About the RoleWe're seeking a skilled Scheduler to join our Inspection, Maintenance and Testing team in Manchester. As a key member of our team, you'll play a vital role in ensuring the smooth operation of our field staff and client relationships.Key ResponsibilitiesCoordinate and dispatch works for regional field staff, adhering to Service Level Agreements...

  • Scheduler

    4 days ago

    Salford, Salford, United Kingdom Kier Group Full time

    About the RoleWe're seeking a skilled Scheduler to join our Inspection, Maintenance and Testing team in Manchester.This is a permanent, full-time opportunity to work with a dynamic team, supporting the delivery of high-quality services to our clients.Key ResponsibilitiesCoordinate and dispatch works for regional field staff, ensuring timely completion and...

  • Scheduler

    4 days ago

    Salford, Salford, United Kingdom Kier Group Full time

    About the RoleWe're seeking a skilled Scheduler to join our Inspection, Maintenance and Testing team in Manchester.This is a permanent, full-time opportunity to work with a dynamic team, supporting the delivery of high-quality services to our clients.Key ResponsibilitiesCoordinate and dispatch works for regional field staff, ensuring timely completion and...

  • Fire and Security Scheduler

    3 days ago

    Salford, Salford, United Kingdom Marlowe Fire and Security Full time

    About the RoleWe are seeking a highly organized and detail-oriented Scheduler to join our team at Marlowe Fire and Security. As a Scheduler, you will play a critical role in ensuring the efficient and profitable scheduling of Service and Maintenance Engineers to complete corrective and preventative maintenance visits in line with customer requirements and...

  • Fire and Security Scheduler

    3 days ago

    Salford, Salford, United Kingdom Marlowe Fire and Security Full time

    About the RoleWe are seeking a highly organized and detail-oriented Scheduler to join our team at Marlowe Fire and Security. As a Scheduler, you will play a critical role in ensuring the efficient and profitable scheduling of Service and Maintenance Engineers to complete corrective and preventative maintenance visits in line with customer requirements and...

  • Fire and Security Scheduler

    3 days ago

    Salford, Salford, United Kingdom Marlowe Fire and Security Full time

    About the RoleWe are seeking a highly organized and detail-oriented Scheduler to join our team at Marlowe Fire and Security. As a Scheduler, you will play a critical role in ensuring the efficient and profitable scheduling of Service and Maintenance Engineers to complete corrective and preventative maintenance visits in line with customer requirements and...

  • Fire and Security Scheduler

    3 days ago

    Salford, Salford, United Kingdom Marlowe Fire and Security Full time

    About the RoleWe are seeking a highly organized and detail-oriented Scheduler to join our team at Marlowe Fire and Security. As a Scheduler, you will play a critical role in ensuring the efficient and profitable scheduling of Service and Maintenance Engineers to complete corrective and preventative maintenance visits in line with customer requirements and...

  • Scheduler - Operations Coordinator

    2 weeks ago

    Salford, Salford, United Kingdom Marlowe Fire and Security Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Scheduler to join our team at Marlowe Fire and Security. As a Scheduler, you will be responsible for efficiently and profitably scheduling and dispatching Service and Maintenance Engineers to complete corrective and preventative maintenance visits in line with customer requirements and industry...

  • Scheduler - Operations Coordinator

    2 weeks ago

    Salford, Salford, United Kingdom Marlowe Fire and Security Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Scheduler to join our team at Marlowe Fire and Security. As a Scheduler, you will be responsible for efficiently and profitably scheduling and dispatching Service and Maintenance Engineers to complete corrective and preventative maintenance visits in line with customer requirements and industry...

  • Scheduler/Planner (Customer Services and Call Centre Expertise)

    2 weeks ago

    Salford, Salford, United Kingdom Sodexo Full time

    Job OverviewSodexo is seeking a skilled Scheduler/Planner to join our team in a Customer Service role. As a Scheduler and Planner, you will be responsible for scheduling and planning maintenance works to ensure efficient service delivery.Key ResponsibilitiesAccurately record details of site delivery teams, engineering, and third-party suppliers to ensure...