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Senior Insurance Consultant
2 months ago
About the Role:
R13 Recruitment is excited to assist in the recruitment of a Senior Insurance Consultant to join a well-established and specialized insurance firm.
Key Responsibilities:
- Support the broader team with workload management and distribution.
- Facilitate training and development initiatives for team members.
- Act as the primary contact for addressing customer complaints.
- Deliver expert insurance guidance to clients through various communication channels.
- Build and nurture strong relationships with customers and clients.
- Acquire in-depth knowledge of company policies and insurance products.
- Coordinate with providers to secure insurance coverage for clients.
- Manage the renewal or modification of existing policies while maintaining accurate digital records.
Candidate Requirements:
- Previous experience in the insurance sector (sales, service, or claims).
- Proven ability to support colleagues through coaching or supervisory roles.
- Exceptional customer service capabilities.
- Strong verbal and written communication skills, with an emphasis on rapport building.
- Experience in handling inquiries via telephone, email, and online platforms.
- A confident and approachable telephone demeanor.
Working Environment:
This is a full-time, permanent position with a competitive salary based on experience. The company promotes a positive workplace culture and values its team, offering numerous opportunities for professional growth.
Benefits:
- 25 days of annual leave plus public holidays.
- Pension scheme.
- Death in service benefit.
- Office-based role in a central location.