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Property Claims Specialist
2 months ago
This is an exciting opportunity to join NFU Mutual as a Large Loss Property Claims Specialist. You'll have the chance to handle our most complex and high-value property claims valued from £500k+ in a truly supportive team.
This role offers a rewarding career path with plenty of opportunity to progress your technical and leadership skills.
You'll be trusted to manage an interesting and varied large loss portfolio, focusing on achieving KPIs, controlling costs, protecting our reputation, and ensuring the best possible outcomes for our customers.
You'll work closely with our regional and Large Corporate claims teams, supporting with training and coaching and assisting with technical referrals.
You'll also build and maintain effective relationships with our Legal Panel, Actuarial and Underwriting teams as well as Agents across the UK-wide NFU Mutual Agency network, Suppliers and Loss Adjusters.
You'll advise, guide and make decisions on complaints, breaches, Financial Ombudsman Service (FOS) Appeals, County Court Judgements and other technical referrals.
About YouYou'll have a track record of handling large loss property claims within insurance, mixing your clear focus on customer experience with your technical knowledge to achieve results.
You'll be confident in working in a regulated environment, open to development opportunities and bring a positive, 'can-do' approach to your role.
You'll be adaptable and flexible, able to navigate changing circumstances with ease.
To be successful in this role, you'll need:
- Significant experience of handling large loss property claims through to conclusion
- Experience dealing directly with brokers and corporate clients
- A strong customer-focused mindset
- A highly organised approach to portfolio management
Experience providing training or coaching and mentoring others will be an advantage.
What We OfferWe offer a competitive salary of up to £60,000 depending on skill set and experience.
Annual bonus (up to 17.5% of salary)
Contributory pension scheme, up to 20%, including your 8% contribution
25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
A Family Friendly policy that helps you balance your work and family responsibilities
Access to savings at High Street brands, travel and supermarkets
£20 contribution to a monthly gym membership – subject to T&Cs
Health and wellbeing plan- cashback for dentist, opticians, physio and more
Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
Employee Volunteering - volunteering in the community for one day each year
Unlimited access to Refer a Friend £500 bonus scheme
Life Assurance cover of 4 x salary
Employee discounts of 15% on a range of NFU Mutual insurance policies.
