Retail Store Manager

2 days ago


Fareham, Hampshire, United Kingdom Southern Co-op Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Southern Co-op. As a Store Manager, you will be responsible for leading and developing a high-performing store team, driving sales growth, and delivering exceptional customer service.

Key Responsibilities
  • Set operational objectives and performance standards by owning and developing a store plan to deliver a safe, legal, and high-performing business
  • Role model customer service expectations into activity to ensure that the team delivers an exceptional customer experience
  • Identify business opportunities and deliver operational performance
  • Drive the promotion of Southern Co-op by actively engaging with and supporting local organisations and the community
  • Own and deliver a succession plan to ensure the continued and sustainable growth of the business through our people
Requirements
  • Previous management experience within a food retail or similar fast-paced operation
  • Able to demonstrate commercial awareness and business planning skills
  • Committed to achieving and sustaining exceptional customer service standards
  • Proven people management skills
  • Able to communicate and influence at all levels
  • Committed to promoting collaborative working
  • Enthusiastic and flexible with a positive attitude
  • Personal Licence Holder (or able to obtain and hold a licence within 16 weeks of appointment)
  • Committed to develop own skills and apply learning to improve own performance
  • Full UK Driving Licence (desired not essential)
What We Offer
  • Colleague referral scheme
  • 20% discount in store
  • 34 days annual leave increasing to a maximum of 39 days after 5 years (including Bank Holidays)
  • Generous bonus scheme
  • Pension scheme
  • Share incentive plan
  • Paid time off to do charity volunteering

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