Security Front of House Ambassador

18 hours ago


WellsnexttheSea, Norfolk, United Kingdom OCS Full time
Job Title: Security Front of House

Job Reference: SEC/LG/21-08/1271

Location: Site Based

Salary / Pay Rate: £12.00 - 12.15

Hours per week: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday - 15:00 - 23:30, 17:00 - 23:30 - 41.5 hours per week

About the Role

We are seeking a highly skilled and experienced Front of House Security Officer to join our team at OCS. As a key member of our security team, you will be responsible for providing exceptional customer service and ensuring the safety and security of our clients and their premises.

Key Responsibilities:

  • Welcoming and recording all visitors and guests at the site in a highly professional and efficient manner.
  • Ensuring that all visitors are made to feel special and experience an outstanding welcome to the site.
  • Meeting and greeting all visitors promptly, using the correct protocols to ensure that each visitor feels special and cared for.
  • Ensuring that an exceptional level of service is always maintained in reception areas and meeting suites, including contacting the meeting hosts.
  • Building and maintaining a current, working knowledge of all policies, procedures, systems, and developments, as well as general information, to be able to provide staff and visitors with information as required.
  • Ensuring that the telephone is answered in a timely and professional manner and transferred to the appropriate personnel or message are taken.
  • Maintaining close working relationships with the relevant Building Management team and to coordinate efforts.
About You

We are looking for a highly motivated and experienced individual who possesses excellent communication and interpersonal skills. You will have a proven track record of providing exceptional customer service and have a strong understanding of security protocols and procedures.

Requirements:

  • SIA Door Supervisor License is essential.
  • CCTV License is ideal.
  • Excellent verbal communication.
  • Analytical thinking.
  • Conflict Management training.
  • Efficient and organised.
  • Forward-thinking with a strong initiative.
  • Understanding of technology and systems.
  • A valid Frontline SIA
  • First Aid certificate
  • Previous experience in a similar role
  • Must have excellent customer service skills
  • Have knowledge of Assignment Instructions (AI's)
  • Excellent written and verbal communication skills
  • Customer/Client focused
  • Must be able to work under pressure
  • Basic computer literacy required
How to Apply

If you are interested in this exciting opportunity, please click the link below to apply.

Alternatively, if you know someone who would be a good fit for this role, please refer them and you could win up to £500

https://b/form/f3343c912a8643b69cfdc89dc2bbba8f



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