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Senior Infrastructure Engineer
2 months ago
Company Overview
Oakleigh James is a leading provider of cloud-based IT solutions, dedicated to helping small to mid-sized organizations transition their infrastructure to the cloud.
Job Summary
We are seeking a highly skilled Senior Infrastructure Engineer to join our team. As a key member of our technical team, you will be responsible for designing, implementing, and maintaining our Nutanix and Fortinet infrastructure.
Key Responsibilities
- Design and implement scalable and secure infrastructure solutions
- Troubleshoot and resolve complex infrastructure issues
- Monitor and manage infrastructure performance and alerts
- Proactively identify and mitigate infrastructure risks
- Document infrastructure procedures and processes
- Lead technical projects and client migrations
- Stay up-to-date on the latest technologies and industry trends
- Participate in the 24/7 On-Call rota
- Act as an escalation point for 1st Line Engineers, providing troubleshooting assistance and Root Cause Analysis
- Manage firmware and software updates in accordance with client maintenance windows
Technical Requirements
- Firewalls – Fortigate/Cisco ASA/Draytek
- Switches – Cisco Nexus/FortiSwitch/Meraki
- Servers – HP/Dell
- Hyper-Converged Infrastructure - Nutanix
- Virtualisation – Vmware, AHV, Hyper-V
- Storage – Nutanix/Tegile/QNAP
- Backup – Veeam Backup and Replication, iLand(11:11), HYCU
Qualifications
- 3+ years of experience in designing, implementing, and maintaining Hyper-converged infrastructures or equivalent
- Strong understanding of Nutanix and Fortinet technologies
- Experience in data centers, server hosting, IP networking, security, storage & backup solutions
- Experience with cloud computing technologies such as AWS or Azure
- Experience using MDM solutions such as Microsoft Endpoint Manager
- Excellent troubleshooting and problem-solving skills
- Strong communication and customer-facing skills
Pre-Sales Side
- Work with the sales team on specific opportunities to provide technical presence during commercial meetings
- Define and design the most suitable solution for each opportunity, researching alternatives or complimentary services as needed
- Deliver product training and updates on features and benefits to the sales team
- Update and maintain effective commercial documentation and diagrams for use in proposals, tender templates, and marketing collateral
- Maintain an up-to-date and efficient demo environment for client meetings and presentations
- Work proactively with the Managing Director and Sales Team to progress existing opportunities and identify new ones within untapped markets or the existing customer base
- Develop and implement a more efficient audit process and documentation, providing training to both sales and technical teams