Network Supply Chain Manager

3 weeks ago

Redditch, Worcestershire, United Kingdom Black Cat Recruitment Ltd Full time
Job Title: Network Supply Chain Leader

We are seeking an experienced Network Supply Chain Leader to join our team at Black Cat Recruitment Ltd. As a key member of our logistics team, you will be responsible for overseeing the supervision of people and processes in our premium Airfreight sector.

Key Responsibilities:
  1. Full P&L ownership of this premium product sector.
  2. Ensure continuous flow of our customers supply-chain.
  3. First point of contact for all strategic customers premium airfreight requirements.
  4. Procurement of all premium airfreight and pricing solutions to strategic customers.
  5. Drive the Customer Experience/Customer First concept with high-levels of precise communications.
  6. E2E ownership and management of all premium airfreight shipments, ensuring time-critical timestamps are measured and delivered upon.
  7. Devise sustainable, corrective actions from customer feedback and/or complaints.
  8. Fully understand each strategic customer's Time-Critical air requirements.
  9. Develop a sustainable carrier network, ensuring adequate and alternate solution offerings at all times.
  10. Retention of current business and supporting successful implementation of new.
  11. Lead by example to promote and sustain our healthy work-culture within the departments.
  12. Manage individual team-members job-performance, covering appraisals and 1:1's.
  13. Occasional EU and UK travel when required.
Requirements:
  1. Ability to react to challenging, time-sensitive situations and provide alternate logistic solutions.
  2. Excellent all-round knowledge of Airfreight Time-Critical products.
  3. Excellent Air-Charter and Premium Airfreight pricing skills, ensuring highly-competitive, winning quotations.
  4. Strong negotiating skills (Carriers and Customers).
  5. Good understanding of/and possessing necessary network of carriers and product offerings in air-charters and On-Board Courier (OBC) processes.
  6. Good understanding of customs processes and HMRC compliance.
  7. Understanding of Incoterms 2020.
  8. Sound geographical knowledge of Europe.
  9. Excellent analytical, problem solving skills.
  10. Ability to prioritise workload and delegate where necessary.
Personal Qualities:
  1. Good interpersonal skills.
  2. Highly organised with the ability to remain focussed under pressure.
  3. Excellent communication skills.
  4. Results-Driven.
  5. Reliable.
  6. Customer Centric.
  7. Proactive.
  8. Energetic.
  9. Process driven, yet adaptable to rapidly changing situations.
  10. Having the ability to build relationships.
  11. Resilient.
  12. Strong numeracy skills.
  13. Winning mentality.
  14. Solution oriented.
  15. Good level of Emotional Intelligence.
  16. Good attention to detail.
  17. Receptive to feedback for areas of improvement.

Working hours: Monday to Friday 40 hrs per week, plus any reasonable requirements associated with the position. Will include requirements to travel to Customer and Supplier sites.

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