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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Agent. As a Field Agent, you will be responsible for interacting with customers in various locations, providing exceptional service, and ensuring customer satisfaction.
Key Responsibilities:- Provide excellent customer service in a variety of settings, including residential and commercial locations.
- Conduct surveys and gather feedback from customers to improve our services.
- Work independently with minimal supervision, using a laptop and smartphone to receive and input information.
- Meet or exceed daily mileage targets while maintaining a high level of customer satisfaction.
- Valid UK driving license and owned vehicle.
- Ability to complete a DBS check and obtain business car insurance.
- Excellent verbal communication skills and ability to persuade reluctant respondents to participate in surveys.
- Self-disciplined and self-motivated, with a high level of organization and planning skills.
- 0.45p per mile mileage reimbursement.
- Meal allowances for long hours worked.
We offer a competitive hourly rate and the opportunity to work with a leading recruitment agency. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
