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Senior Jewellery Specialist

2 months ago

London, Greater London, United Kingdom Steven Stone Full time
About Steven Stone

Steven Stone is a renowned British fine jewellery company with a legacy dating back to 1937. We pride ourselves on our bespoke engagement rings, precious gemstone jewellery, and exceptional customer service that elevates our treasured offerings.

Role Overview

We are seeking a driven, passionate, and well-organised Senior Jewellery Specialist to join our vibrant team. This position is ideal for a professional who has an insatiable desire to contribute to our continued success.

Key Responsibilities
  • Clienteling and relationship-building
  • Meet and exceed sales objectives and key performance indicators (KPIs)
  • Effectively manage client inquiries and provide exceptional customer service
  • Handle transactions of varying value with equal enthusiasm and attention to detail
  • Maintain exemplary merchandising and showroom standards
Desired Qualities
  • Self-motivated and able to work independently
  • Knowledgeable in fine diamonds, gems, and luxury jewellery
  • Experienced in retail and sales with strong customer service skills
  • Professional and well-presented
  • Keen attention to detail
  • Flexible, reliable, confident, resilient, determined, and enthusiastic
  • Excellent written and spoken English proficiency
What We Offer
  • Regular performance reviews with opportunities for advancement
  • Comprehensive training programs
  • An inclusive and vibrant work culture
  • Generous annual leave - 20 days plus birthday and bank holidays

We offer a rewarding salary and commission structure that reflects our dedication to your professional growth and the value you will bring to Steven Stone. If you're eager to contribute to our legacy while creating your own, please submit your CV and a cover letter detailing your interest and qualifications for this position.