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Healthcare Support Worker

2 months ago

Blackpool, Blackpool, United Kingdom Trinity Hospice Full time
About the Role

We are seeking a skilled and compassionate Healthcare Support Worker to join our team at Trinity Hospice. As a key member of our Hospice at Home Team, you will play a vital role in providing high-quality care and support to patients and their families in their own homes.

Key Responsibilities
  • Work alongside Registered Nurses in patient homes to facilitate care and support for patients and their families.
  • Provide practical, emotional, and psychological support to patients and their families.
  • Support the management of symptoms associated with the end of life phase, including medication management.
  • Comply with all Trinity Hospice and Palliative Care Services policies and procedures.
  • Maintain a high standard of patient care, ensuring policies and procedures are adhered to.
  • Develop and maintain specialist skills in all aspects of palliative care relevant to the role.
  • Accommodate a flexible work shift pattern, covering a 24-hour rota as needed.
  • Work effectively and efficiently with community-based healthcare professionals.
  • Share responsibility with community-based healthcare professionals for planning, implementing, and evaluating patient care.
  • Monitor patient care plans and provide individualized patient care.
  • Communicate effectively with the Trinity Hospice at Home Team and community healthcare professionals.
  • Participate in multidisciplinary team working and handover of care from nights to days.
  • Support family and carers as patients' conditions deteriorate and death may be imminent.
  • Provide last offices after patient death.
  • Support and inform families and carers after patient death.
  • Communicate and liaise with funeral home staff to facilitate dignified patient transfer.
  • Ensure correct use and economy of equipment and resources.
  • Ensure accurate and timely completion of documentation.
  • Represent Trinity Community Nursing Service in a professional and compassionate manner.
General Responsibilities
  • Undertake all mandatory training as required by Trinity Hospice and Palliative Care Services.
  • Participate in in-service training as needed.
  • Maintain confidentiality of all information acquired, especially regarding patients and staff.
  • Undertake appraisal and personal development review annually.
  • Attend 62% of staff meetings.
  • Be a cooperative and supportive member of the Hospice at Home Team.
  • Take responsibility for staying up-to-date with current policies and procedures.
  • Cooperate fully in the introduction of new technology and methods.
  • Promote the Hospice philosophy and uphold Trinity's core values.
  • Promote best practice in relation to health and safety.
  • Perform any other duties reasonably requested.