Senior Major Loss Property Claims Specialist

3 weeks ago


Ipswich, Suffolk, United Kingdom Stride Resource Management Ltd Full time

Position Overview: We are seeking a highly skilled and experienced Major Loss Property Claims Handler to become a vital part of our client's Large Loss Team as a Senior Claims Technician. This position provides the opportunity to oversee a portfolio of intricate and high-value property claims, ensuring each case is managed with exceptional professionalism and expertise.

Key Responsibilities:

  • Manage significant Commercial Property claims, typically exceeding £500K in value.
  • Handle a diverse range of property losses, including incidents such as fire, flood, and storm damage, as well as business interruption and alternative accommodation claims.
  • Deliver proactive claims management from initial notification through to final settlement.
  • Maintain outstanding customer service, accurate estimating, and rigorous control of indemnity expenditures.
  • Develop and sustain excellent working relationships with Loss Adjusters, Solicitors, Contractors, Suppliers, Policyholders, and internal colleagues.
  • Contribute to the growth of the team by sharing knowledge and supporting the development of fellow team members and the broader claims community.

Qualifications:

To qualify for this role, candidates should possess extensive experience in managing high-value and complex Commercial Property claims, ideally with settlements of at least £500K. While experience with residential claims and third-party property claims is beneficial, it is not a prerequisite. Strong communication, interpersonal, influencing, and negotiation skills are essential for success in this position.

Compensation and Benefits:

In return for your expertise, we offer a competitive salary of up to £60,000, along with an annual company and performance-based bonus. Our comprehensive benefits package includes a contributory pension scheme (with up to 12% employer contributions), life assurance (up to 10 times annual salary), and 25 days of annual leave, with the option to buy or sell up to five additional days. This role supports a hybrid working model, allowing for 2 days in the office and 3 days working from home.



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