Senior Account Manager

4 weeks ago


Bristol, Bristol, United Kingdom Maximum ManagementFrazer Jones USA Full time
Senior Customer/Account Manager

We are currently working with an AI-driven HR technology business that is looking for a Senior Customer/Account Manager on a permanent basis. This position involves building and maintaining strong relationships with globally branded clients, acting as a trusted advisor and managing the client account.

The company provides AI solutions for reward, job architecture, and HR talent mapping, typically working with CHROs, Head of Compensation & Benefits, and Head of Talent within their client base. As such, they are seeking an experienced Account Manager with hands-on experience and understanding of Reward and wider HR or who have worked within a b2b SaaS environment.

You will be responsible for managing external client relationships to drive growth, revenue, and continuous improvement. While the role is predominantly home-based, you will need to access offices in the South West and London on occasion.

Key Responsibilities:

  • Build and maintain strong relationships with globally branded clients
  • Act as a trusted advisor and manage the client account
  • Drive growth, revenue, and continuous improvement
  • Work with CHROs, Head of Compensation & Benefits, and Head of Talent within the client base
  • Manage external client relationships

Requirements:

  • Experience in Account Management or a related field
  • Hands-on experience and understanding of Reward and wider HR
  • Experience working within a b2b SaaS environment
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team

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