Current jobs related to Customer Success Program Lead - East Sheen, Greater London - Wex Europe
-
East Sheen, Greater London, United Kingdom Clarus Education Ltd Full timeCareers Project Lead Senior SpecialistJob Title: Careers Project Lead Senior SpecialistContract Type: PermanentSalary: £35,803 - £38,608 per annumLocation: Based in a Lewisham Secondary SchoolHours Per Week: Full time hours, 37 hours a weekClarus Education Ltd is seeking an experienced candidate who has worked in the Careers sector with young people from...
-
Lead Practitioner Geography
1 week ago
East Sheen, Greater London, United Kingdom Clarus Education Ltd Full timeGeography Education LeadAbout the RoleWe are seeking a highly skilled and experienced Geography Education Lead to join our team at Clarus Education Ltd. As a key member of our academic leadership team, you will play a crucial role in raising attainment in Geography across the organisation.Key ResponsibilitiesSupport the development and implementation of...
-
Marketo Lead Specialist
2 weeks ago
East Sheen, Greater London, United Kingdom Intec Select Full timeMarketo Lead Consultant OpportunityWe are seeking a seasoned Marketo Lead Consultant to join our team at Intec Select. As a trusted partner to leading customer experience consultancies, we are looking for an expert who can lead our B2B practice and scale up our Marketo CRM Practice.Key Responsibilities:Lead a team of automation specialists to drive business...
-
Commercial Lead
4 weeks ago
East Sheen, Greater London, United Kingdom Buildspace Group Full timeAn exciting opportunity to work for a growing and forward-thinking Main Contractor. We are seeking an experienced Commercial Lead to join our team. As the lead Commercial Manager on a Residential scheme in Greenwich, you will be responsible for leading a team of Surveyors and managing costs on several live projects. Your key responsibilities will include: *...
-
Commercial Lead
4 weeks ago
East Sheen, Greater London, United Kingdom Buildspace Group Full timeAn exciting opportunity to work for a growing and forward-thinking Main Contractor. We are seeking an experienced Commercial Lead to join our team. As the lead Commercial Manager on a Residential scheme in Greenwich, you will be responsible for leading a team of Surveyors and managing costs on several live projects. Your key responsibilities will include: *...
-
Customer Service Representative
1 month ago
East Sheen, Greater London, United Kingdom Global Interactive Marketing On-Line Ltd Full timeAbout Us:GIMO is a silver award-winning company at the UK Employee Experience Awards in London. Established in 2006, we have a global presence with circa 650 employees working together to deliver mobile and online Poker, Casino, and Sports Betting products.Our Mission:We focus on providing exceptional customer experiences through our products and services....
-
Customer Service Representative
1 month ago
East Sheen, Greater London, United Kingdom Global Interactive Marketing On-Line Ltd Full timeAbout Us:GIMO is a silver award-winning company at the UK Employee Experience Awards in London. Established in 2006, we have a global presence with circa 650 employees working together to deliver mobile and online Poker, Casino, and Sports Betting products.Our Mission:We focus on providing exceptional customer experiences through our products and services....
-
Customer Sales Representative
3 weeks ago
East Sheen, Greater London, United Kingdom SLS Recruitment Full timeExciting Sales and Marketing Opportunity in Central LondonWe are seeking a highly motivated and enthusiastic Sales and Marketing Assistant to join our team in Central London. As a Sales and Marketing Assistant, you will be responsible for supporting our sales and marketing efforts, developing new business opportunities, and contributing to the growth and...
-
Customer Sales Representative
3 weeks ago
East Sheen, Greater London, United Kingdom SLS Recruitment Full timeExciting Sales and Marketing Opportunity in Central LondonWe are seeking a highly motivated and enthusiastic Sales and Marketing Assistant to join our team in Central London. As a Sales and Marketing Assistant, you will be responsible for supporting our sales and marketing efforts, developing new business opportunities, and contributing to the growth and...
-
Customer Service Representative
4 weeks ago
East Sheen, Greater London, United Kingdom SLS Recruitment Full timeCustomer Service and Sales OpportunityWe are seeking a dedicated and enthusiastic individual to join our team as a customer service and sales advisor. Based in the heart of London, our client is a leading company in the industry, and we are looking for someone who is passionate about delivering exceptional customer experiences and driving sales growth.About...
-
Customer Service Representative
4 weeks ago
East Sheen, Greater London, United Kingdom SLS Recruitment Full timeCustomer Service and Sales OpportunityWe are seeking a dedicated and enthusiastic individual to join our team as a customer service and sales advisor. Based in the heart of London, our client is a leading company in the industry, and we are looking for someone who is passionate about delivering exceptional customer experiences and driving sales growth.About...
-
Customer Service Representative
2 weeks ago
East Sheen, Greater London, United Kingdom Global Interactive Marketing On-Line Ltd Full timeAbout Us:We are a leading provider of mobile and online gaming products, with a strong presence in the UK and globally. Our company was established in 2006 and has since grown to become a major player in the industry.Our Mission:We are committed to delivering exceptional customer experiences through our innovative products and services.Key...
-
Customer Service Representative
4 weeks ago
East Sheen, Greater London, United Kingdom Global Interactive Marketing On-Line Ltd Full timeAbout Us: Global Interactive Marketing On-Line Ltd is a leading provider of mobile and online gaming solutions. As a Customer Service Advisor, you will be part of our team that delivers exceptional customer experiences across our Poker, Casino, and Sports Betting products. Our company has received recognition for its employee-centric approach, winning the...
-
Customer Service Representative
4 weeks ago
East Sheen, Greater London, United Kingdom Global Interactive Marketing On-Line Ltd Full timeAbout Us: Global Interactive Marketing On-Line Ltd is a leading provider of mobile and online gaming solutions. As a Customer Service Advisor, you will be part of our team that delivers exceptional customer experiences across our Poker, Casino, and Sports Betting products. Our company has received recognition for its employee-centric approach, winning the...
-
Sales and Customer Service Representative
4 weeks ago
East Sheen, Greater London, United Kingdom SLS Recruitment Full timeUnlock Your Potential in SalesAre you looking for a career that offers growth opportunities and challenges you to be your best self?Our client is seeking a Sales and Customer Service professional who is passionate about delivering exceptional customer experiences and driving sales success.Our client creates an environment where people are paid, progress, and...
-
Sales and Customer Service Representative
4 weeks ago
East Sheen, Greater London, United Kingdom SLS Recruitment Full timeUnlock Your Potential in SalesAre you looking for a career that offers growth opportunities and challenges you to be your best self?Our client is seeking a Sales and Customer Service professional who is passionate about delivering exceptional customer experiences and driving sales success.Our client creates an environment where people are paid, progress, and...
-
Lead Oncology Pharmacist
2 weeks ago
East Sheen, Greater London, United Kingdom Compass Associates Full timeJoin a leading healthcare provider in their search for a Lead Oncology Pharmacist to integrate themselves within their diverse team delivering an outstanding level of service to both inpatient and outpatient departments. The successful candidate will be working flexibly to meet the demands of the service whilst providing consistent training to their...
-
Customer Service Representative
2 weeks ago
East Sheen, Greater London, United Kingdom Global Interactive Marketing On-Line Ltd Full timeAbout Us:Global Interactive Marketing On-Line Ltd is a leading provider of mobile and online gaming solutions. Our company has been recognized for its commitment to employee experience, earning a silver award at the UK Employee Experience Awards in London.We are a dynamic team of circa 200 employees based in the Waterloo/Southwark area, with an additional...
-
Customer Service Representative
1 month ago
East Sheen, Greater London, United Kingdom Global Interactive Marketing On-Line Ltd Full timeAbout Us:Global Interactive Marketing On-Line Ltd is a leading provider of mobile and online gaming solutions. With a strong presence in the UK and globally, we offer a range of exciting products, including Poker, Casino, and Sports Betting.Our Team:We are a dynamic and innovative company, with a team of experienced professionals working together to deliver...
-
Customer Service Representative
1 month ago
East Sheen, Greater London, United Kingdom Global Interactive Marketing On-Line Ltd Full timeAbout Us:Global Interactive Marketing On-Line Ltd is a leading provider of mobile and online gaming solutions. With a strong presence in the UK and globally, we offer a range of exciting products, including Poker, Casino, and Sports Betting.Our Team:We are a dynamic and innovative company, with a team of experienced professionals working together to deliver...
Customer Success Program Lead
2 months ago
Job Summary:
The Strategic Customer Program Manager will play a key role in driving business growth and customer satisfaction at Wex Europe. This role will be responsible for leading multiple programs for our largest and most complex customers, working closely with cross-functional teams to deliver complex projects and drive business results.
Key Responsibilities:
- Achieve portfolio targets for spend and revenue, managing existing customer relationships
- Assist in the development of customer business growth strategies and defend against competitor threats
- Provide day-to-day contact for all non-operational customer requests, engaging with internal stakeholders
- Manage and execute against key strategic workstreams, programs, and projects, including internal and external status reporting
- Maintain formal customer 90-day plans and updates in sales management tools
- Meet with clients across multiple locations, ensuring recognition as a trusted advisor on behalf of Wex Europe
- Regularly communicate and collaborate with internal and external stakeholders to provide on-time, quality deliverables that meet product expectations and customer satisfaction
- Work closely with the Account Management team and other Wex Europe Corporate Payments Teams to ensure communication, processes, and workflow are delivered within client requirements and service delivery standards
- Publicize Wex Europe's thought leadership in the Travel and Corporate Payments markets
- Identify and implement project management best practices across programs
- Create data-driven, well-thought-out client-facing presentations
- Coordinate internal cross-functional teams to accomplish tasks and projects
Requirements:
- Previous experience in client-facing roles with an ability to draw on a variety of prior experience, including direct client engagement, related functional experience in technical and subject matter knowledge, and project management
- Project management experience in a consultative customer environment with previous working experience of being in project manager leadership role; experience managing large-scale product implementations
- Strong communication skills and empathetic approach to clients
- Demonstrated understanding of project management methodologies, performance measurement, and metrics, and business and financial analysis
- Experienced in the payments ecosystem and financial services businesses
- Consultative abilities, data analysis, and sound decision-making skills, and ability to work under continual deadline pressure
- Skilled at executing complex business strategies, driving measurable results
- Proven ability to build rapport, influence, and problem-solve
- Demonstrated ability to successfully facilitate root-cause analysis on complex issues
- Strong written and verbal communication
- Able to collaborate, negotiate, and persuade, while maintaining positive relationships with employees, peers, internal partners, clients, and third-party partners
- History in developing proposals/presentations to internal and external stakeholders
- Strong ability to understand issues and develop creative solutions
