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Bar Team Leader

2 months ago

Sutton Coldfield, Birmingham, United Kingdom The Belfry Full time
About The Belfry Hotel & Resort

The Belfry Hotel & Resort is a renowned hospitality destination, boasting 300+ luxurious bedrooms and suites, multiple restaurants and bars, event spaces, a leisure club, and spa. Our three golf courses, including The Brabazon, are world-class and host prestigious events like the Betfred British Masters.

Meetings and Events Team Leader Role

We are seeking a skilled Meetings and Events Team Leader to join our vibrant team. As a key member of our events team, you will be responsible for ensuring seamless event execution, effective communication, and exceptional guest satisfaction.

Key Responsibilities:
  • Verify BEO details with customers, ensuring accuracy and timely communication
  • Monitor setup teams to guarantee high-quality event execution
  • Meet and greet company organizers, providing a warm welcome to the hotel
  • Address customer complaints and resolve issues efficiently
  • Develop and maintain effective communication lines, including shift hand-over procedures
  • Train and coach staff to maximize performance and deliver 100% guest satisfaction
Requirements:
  • Proven experience in a meeting and events role
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and maintain a high level of professionalism
Why Work at The Belfry?

We offer a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package. Our team is passionate about delivering exceptional guest experiences and making a lasting impact. If you're seeking a challenging and rewarding role, join our community and be part of our success story.