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Legal Administrator

2 months ago


Bath, Bath and North East Somerset, United Kingdom Williams Lea Limited Full time

Job Summary

Williams Lea Limited is seeking a highly skilled Legal Administrator to provide administrative support to our clients in the legal services industry.

Key Responsibilities

  • Manage virtual diaries and schedules to ensure seamless coordination of tasks and meetings.
  • Update data on customer relationship management (CRM) systems to maintain accurate records.
  • Provide a defined administrative service, including file opening and closing, following established standard operating procedures.
  • Raise queries and concerns with designated individuals as required.
  • Record tasks and other management information as necessary.
  • Complete reporting tasks as required.
  • Produce and maintain Excel spreadsheets as needed.
  • Liaise with fee earners, personal assistants, secretaries, and other business support departments as required.
  • Answer telephones, take messages, and return calls in a professional manner.
  • Contact customers of client firms to gather personal and/or matter-related information.
  • Take an active role in client care and be familiar with all processes.
  • Enter, maintain, and update details and relevant information on client systems as required.
  • Assist colleagues with their workload when possible.
  • Work effectively with other legal and support departments as required.

Requirements

  • Advanced knowledge of Microsoft Office applications, including Word, Outlook, Excel, and PowerPoint.
  • Excellent telephone manner and competent knowledge of telephone systems.
  • Excellent communication, organization, and team skills.
  • Excellent attention to detail.
  • Flexible and dependable, able to take the initiative.
  • Able to remain calm under pressure and work to tight deadlines and defined standard operating procedures.
  • Conscientious, approachable, and enthusiastic.
  • Able to quickly build confident, respect, and trust with others.
  • Have a positive approach to daily tasks and a solution-focused working method.

Benefits

  • 25 days holiday plus bank holidays.
  • Salary sacrifice schemes, retail vouchers, including our TechScheme.
  • Life Assurance.
  • Private Medical Insurance.
  • Dental Insurance.
  • Health Assessments.
  • Cycle-to-work scheme.
  • Gym memberships.
  • Referral Scheme.

Equality and Diversity

Williams Lea Limited values the differences that a diverse workforce brings to the organization and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.