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Unified Communications Practice Leader

2 months ago

London, Greater London, United Kingdom Jumar Solutions Ltd Full time
Job OverviewPosition: Practice Lead (Unified Communications)
Compensation: £85,000-£95,000 annually + £15,000 performance bonus
Work Arrangement: Primarily remote with occasional travel requirements

Company Profile:
We are collaborating with a prominent IT firm that excels in delivering exceptional services and cutting-edge technology solutions. This organization is committed to investing in its workforce, cultivating talent, and promoting a collaborative and empowering environment. The ideal candidate will lead and develop a team of professional services experts, ensuring they effectively deliver a range of client services including discovery, design, implementation, migration, and governance. The focus will be on team growth and maintaining high standards in providing comprehensive solutions to clients. A strong technical foundation and expertise in Unified Communications are essential. This is a managerial role where you will oversee technical teams, ensuring they are well-equipped to advance projects successfully. You will also work closely with Opportunities, Sales, and Pre-Sales Architects to create, oversee, and manage an engagement pipeline that includes future workload planning for the team.

Required Skills & Experience:
  • In-depth knowledge of Unified Communications and Collaboration (UCC) technologies, particularly Cisco UCC products: (Webex, Call Manager, UCCX, UCCE)
  • Strong understanding of Microsoft Teams: (Teams Rooms, Teams Telephony, Teams Contact Centre) (preferably Luware)
  • Familiarity with third-party platforms in the Unified Communications sector (Tiger, Luware, Netcall, ISP providers (PSTN), AudioCodes, Ribbon, Yealink, Poly, or Logitech)
  • Good understanding of Microsoft Azure and Modern Workspace solutions
  • Previous experience in overseeing and managing Unified Communications teams
Please note: This role primarily allows for remote work, with the expectation of traveling to London as necessary.

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